1. Social Service Directory What is included?

2. Purpose of a Directory  Facilitate access to services so that an individual or family can easily contact a social service agency for assistance  Compile a list of services available in a community to inform providers so that they can make proper referrals for applicants

3. Two Basic Approaches  Agency Directory (alphabetical listing of agencies)  Service Directory (alphabetical listing of services)

4. Agency Directory  Agency Directory: Alphabetical listing of social service agencies Government agencies Non-Government agencies  Addresses and contact information Hours of operation Person to contact

5. Service Directory  Programs & services i.e., children, housing, senior's services)  Self-help groups  i.e., Alcohol Anonymous, mothers  Support groups i.e., caregivers, trafficking victims

6. Service Directory Example  Alcohol Abuse Centrul Educaţional „Alcoolismul şi Narcomania“  Community Services Advocates Against Violence

7. Service Directory Continued  Families with children at risk Centrul de Protecţie Socială a Familiei şi Copilului  Rehabilitation Centre Speranţa  Victims of trafficking  The Centre for Prevention of Trafficking of Women