1. E-books in Higher Education: a View from Three Perspectives For the Virginia Library Association’s VIVA User’s Group Meeting Discussion Panel by Terry Metz University Librarian, Washington and Lee University October 25, 2012

2. Reflections on What an Academic Library Should be Doing Identifying the information needs of the library’s user community Selecting from available options the most usable, accurate, and reliable sources of that desired information Acquiring—through purchase, subscription, or other means—the direct physical ownership of some of these materials while arranging for alternative access to others Organizing these materials in systematic ways Providing convenient access to library materials through furnishing locations that both house physical materials and encourage library patrons to use Managing multiple types of data in multiple formats (e.g., print, images, sound, data sets, etc.) Promoting availability of our services and resources to end users Providing expert guidance to assist users in getting the most value from the library’s services and collections Ensuring responsible stewardship and preservation of library materials Gathering and assessing feedback from library users Cooperating and collaborating with units, organizations, and agencies—both within and beyond the campus—to accomplish all of the above

3. Proposed W&L University Library Vision Statement The library—as a provider, creator, and curator of information resources for learning, teaching, and research—fosters an informed community of global citizens. We create both physical and virtual environments conducive to intellectual vitality, exploration, discovery, and critical thinking. Our library staff adjusts library services and operations through continuous—and cooperative— planning, assessment, and prioritization.

4. What Makes a Liberal Arts College Library Excellent? services, resources, and staff expertise are closely aligned with mission of the college is both useful and used; usefulness extends across library’s physical facilities and ambiance, its virtual presence, and its intellectual presence functions as collaborator and a catalyst

5. Change…

6. The Three Perspectives University Store & Text Books—text books and more course content Curriculum/Faculty and Students—culture and habits Librarians and Technology—both front line and behind the scenes

7. E-books and Liberal Arts College Library Libraries Curriculum/St udents & Faculty Librarians & Technology University Store/Text Books University Library

8. University Store & Text Books Course Content—more than text books; analytics Feels like Serials Control—complexity of business model Limited Opportunities—at least thus far

9. Curriculum/Students & Faculty Faculty Teach Habits—hard to change unless they want to change; preference for control Disciplinary Readiness—varies Student Culture—tablet reading devices slowly gaining acceptance

10. Librarians & Technology Acquisition—need to overcome habit of hard- copy firm orders Digital Rights Management—murky and complex Culture—clinging to the physical vessel? analytics?

11. Closing “I need not enlarge upon the importance of a good library to the advancement and prosperity of the college. A useful literary institution cannot be maintained without it.” — Robert E. Lee Washington College President’s Report to the Board of Trustees, 1866 Terry Metz metzt@wlu.edu