2 Assessments Patrol morale and productivity Daily patrol assessment Start-stop-continuePatrol projectOverall Wood Badge courseTeam development model
3 Tips for Giving Feedback Is it helpful?Do others want it?Can it change a behavior?Is it specific?Does it describe a behavior?How does it impact you?Does it contain an “I” statement?Did the recipient understand you?
4 You can give caring feedback without a good technique, but the slickest technique in the world will not hide a lack of caring.
5 Tips for Receiving Feedback Seek out feedbackListen carefullyListen activelyListen empatheticallyNotice how you feel….
13 Approaches Anonymous surveys – comment cards Live group - facilitated AdvantagesDisadvantagesLive group - facilitated
14 Developing a Constructive Survey StartStopContinueGreen light – keep goingYellow light – could be betterRed light – serious concernsHand Out Sample Survey – Page A-41 in SyllabusWay to go, orWays to grow
15 360-Degree Assessment A more formal feedback method Who are we asking for gifts from? Stakeholders – interested partiesApproachesTools
16 Steps In The Live Group Process Determine evaluation topics and skillsDevelop survey questionsChoose a facilitatorIdentify stakeholdersRange of perceptions - 360You do the intro - then leave roomFacilitator collects feedback and compiles resultsYou return to roomFacilitator reports outRepeat the process periodically