1. Dr. Chen, Information Systems – Theory and Practices  John Wiley & Sons, Inc. & Dr. Chen, Information Systems – Theory and Practices MIS Ppts Jason Chou-Hong Chen ( 陳周宏 ), Ph.D. Professor and Coordinator of MIS Graduate School of Business, Gonzaga University Spokane, WA 99223 USA chen@jepson.gonzaga.edu

2. Dr. Chen, Information Systems – Theory and Practices  John Wiley & Sons, Inc. & Dr. Chen, Information Systems – Theory and Practices RE-ENGINEERING CHANGE MANAGEMENT RE-ENGINEERING VISION PROCESS RE-DESIGN PROCESS SIMULATION PROCESS IMPLEMENTATION IT ARCHITECTURE AND TECHNOLOGY INFRASTRUCTURE PLANNING IT MODELS SYNCHRO- NIZED CURRENT IMPACT ANALYSIS APPLICATION PROTOTYPE (by class of Application) FRONT OFFICE APPLICATION(S) CLIENT/SERVER OPERATIONAL APPLICATION(S) DATA WAREHOUSE/DECISION SUPPORT APPLICATION IT PROCESS MANAGEMENT STRATEGYDESIGNPROTOTYPEIMPLEMENTATION PROCESSPROCESS ACTIVITIESACTIVITIES PROCESSPROCESS STAGESSTAGES B US I N E S A N A LY S I S ITREPRESENTATIVESITREPRESENTATIVES

3. Dr. Chen, Information Systems – Theory and Practices  John Wiley & Sons, Inc. & Dr. Chen, Information Systems – Theory and Practices How strategic planning leads to businness unit and strategic IS planning.( Figure 13.18) Strategic Planning Business StructureIT Architecture Organizational Goals Strategy Business Plan Business Unit PlansStrategic IS Plan Organizational Stucture and Policies Human Resources Capital Resources Control System Applications Portfolio Data Architecture Network Architecture Hardware/Software Platforms

4. Dr. Chen, Information Systems – Theory and Practices  John Wiley & Sons, Inc. & Dr. Chen, Information Systems – Theory and Practices Driving Enabling TM-177 Information technology capabilities enable managers to manage organizational interdependence to meet business needs (Figure 13.1) Telecommunications networks Integrated databases Cooperative systems End user systems Managing Organizational Interdependence With IT Globalization Risk management Time to market Service Cost Business need Increased Information technology capability

5. Dr. Chen, Information Systems – Theory and Practices  John Wiley & Sons, Inc. & Dr. Chen, Information Systems – Theory and Practices Model for Motivation Enhancement 1 GOALS/EXPECTATIONS Accepted Challenging& Specific Feedback 2 ABILITY Aptitude Training Resources 3 OUTCOMES (Reward & Discipline) 4 EQUITY Social comparisons Personal expectations SATISFACTION 5 SALIENCE Personal Needs 6 TIMELINESS Absenteeism & Turnover EFFORT (Desire and Commitment) PERFORMANCE

6. Dr. Chen, Information Systems – Theory and Practices  John Wiley & Sons, Inc. & Dr. Chen, Information Systems – Theory and Practices STRATEGIES, VISIONS, OBJECTIVES AND ATTRIBUTES BUSINESS STRATEGY PROCESS SELECTION PROCESS VISION PROCESS OBJECTIVES PROCESS ATTRIBUTES