1. ROMA In a Nutshell

2. Results-Oriented Management & Accountability  An accountability process used to report outcomes achieved  A conceptual framework for measuring the results of programs and services  A continuous process of assessment, planning, implementation and evaluation of results

3.  It’s a Federal Requirement  It’s a State Requirement  And it’s a Best Practice Tool! Can Help Your Agency See Results and Grow!

5.  Agencies use the ROMA Cycle as a guiding process to determine what services/programs to offer and whether they are effective.  With a strong mission statement and Community Needs Assessment, agencies determine what the community’s needs are and what services to offer. They plan the implementation of these services through a short term Community Action Plan and a long term strategic plan.

6.  Results are also called outcomes  Outcomes are different from just providing a single service (also known as an output), although providing a service is necessary to achieving an outcome.  For example, giving a client emergency food supplies is providing a service. However, the outcome is reduced hunger.  Often many services might be required to achieve one outcome

7.  Outcome = result or change in a client  Output = service

8. Community action is expected to work on improving both family status and community conditions.  Families with low incomes move toward self sufficiency.  Conditions in low income communities are improved. The agencies have to be well run to do this:  Agencies improve capacity to achieve results.

9. Why Should I Care?  You play an important role in the ROMA cycle!  You are a part of the Implementation and Achievement of Results!  Remember that while you might be providing a service, you are also helping the client to achieve an outcome or result, such as increased self-sufficiency

10. THANKS FOR ALL YOU DO!

11. Training Exercise

12. The statements on the next slides contain outcomes and outputs for various activities. You must correctly identify each to move on to the next slide. If you have questions or difficulty please get with your instructor.

13.  Outreach and Recruitment  Enrolls in an Adult Basic Education Program  Attends ABE classes  Completes ABE Classes Are these statements: Outcomes Outputs

14.  These are Outputs because they are services that will help a client reach the desired Outcome of increased adult basic education knowledge.

15. Please go back and try again. Click here to try again.

16.  Achieves competency in basic math, reading and writing skills  Receives certificate or diploma Are these statements: Outcomes Outputs

17.  These are Outcomes because they reflect a change that has occurred in the client’s knowledge of adult basic education.

18. Please go back and try again. Click here to try again.

19.  Outreach and Recruitment  Enrolls in employability counseling Are these statements: Outcomes Outputs

20.  These both Outputs because they are services that will lead a person to the desired Outcome of getting a job.

21. Please go back and try again. Click here to try again.

22.  Completes apprenticeship and masters a new skill  Offered employment after a successful interview  Obtained full-time employment Are these statements: Outcomes Outputs

23.  These are Outcomes because they reflect the change that has occurred in the client’s life.

24. Please go back and try again. Click here to try again.

25.  Obtained part-time employment  Maintained employment for 90 days Are these statements: Outcomes Outputs

26.  These are Outcomes because they describe a change that has been achieved in a client’s life

27. Please go back and try again. Click here to try again.

28.  Obtained a bag of food  Obtained one month emergency rent payment  Received check for utility bill  Received a referral to childcare Are these statements: Outcomes Outputs

29.  These are Outputs because they are all services, they do not describe a change in the client’s life.

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31.  Alleviated hunger  Able to stay in an apartment  Prevented homelessness  Electric service not shut off Are these statements: Outcomes Outputs

32.  These are Outcomes. They are not services. They are a change in the client’s life as a result of a service provided.

33. Please go back and try again. Click here to try again.

34.  Electric utilization, kkw decreased by 10%  Gas consumption ccf, decreased by 10%  Arrearages eliminated  Energy expenditures reduced  Value of house rises Are these statements: Outcomes Outputs

35.  These are all Outcomes because they describe a change that occurred in the client’s life.

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37.  New furnace installed in home  Homes insulated to R-18  Kitchen appliances repaired or replaced  New thermostat installed Are these statements: Outcomes Outputs

38.  These are Outputs because they are services provided to the client that will lead to the Outcome of reduced energy costs.

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40.  Youths are involved in fewer conflicts  Youth displays greater tolerance of differing points of view  Youth reports more willingness to have friends with backgrounds different from theirs. Are these statements: Outcomes Outputs

41.  These are all Outcomes because they describe a change in the youth’s behavior.

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43.  Discussion sessions explore experiences with stereotyping, cultural differences  Youth practice communication and negotiation skills Are these statements: Outcomes Outputs

44.  These are Outputs because they are examples of services provided by the Conflict Management Program.

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46.  Fifteen (15) at-risk children attend after school sessions  Activities are designed to encourage cooperative play Are these statements: Outcomes Outputs

47.  These are both Outputs because they are services being provided.

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49.  Children master new activities  Children’s social skills improve  Children make more positive use of free time outside the program. Are these statements: Outcomes Outputs

50.  These are Outcomes because it demonstrates a change in the client’s life.

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52.  Parents from 10 families attend workshops  Six group workshops are conducted  Parents participate in role plays and group discussions Are these statements: Outcomes Outputs

53.  These are all Outputs because they are services provided to parents.

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55.  Parents’ understanding of children’s developmental issues increases  Parents provide more age-appropriate guidance to children Are these statements: Outcomes Outputs

56.  These are both Outcomes because they describe a change that has occurred in the parent’s behavior and understanding.

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58.  Twenty (20) children in grades 4 th through 8 th are matched with high school tutors  Children receive one-on-one help in reading and math  Tutors emphasize the importance of education. Are these statements: Outcomes Outputs

59.  These are Outputs because they are services provided to children.

60. Please go back and try again. Click here to try again.

61.  Children’s academic performance increases  Children indicate increased belief in their abilities to learn new subjects. Are these statements: Outcomes Outputs

62.  These are Outcomes because they describe a change the children’s performance and beliefs.

63. Please go back and try again. Click here to try again.

64. You have successfully completed the ROMA in a Nutshell Training Activity – Outcomes and Outputs. Good Job!!! Materials and Information adapted from the National Peer-to-Peer ROMA Training and Certification Project

65. INCA Community Service has successful completed ROMA Training ROMA in a Nutshell Supervisor Signature Date