1. BA370: What It Takes To Provide IT Services To COB August 1 st 2005 Presented By Alan Sprague Senior Systems Engineer College of Business Oregon State University

2. Introduction Services (Communications, Office Work, Research, Teaching) Systems (File services, Email, Web Hosting) Assets (servers, application and OS software, time)

3. Services Communications, Office Work, Research, Teaching, Software Development Who are our customers? –About 100 Faculty and Staff –3100 active students –About 2000 Alumni –17 Emeritus Faculty –3 full time developers and 12 student developers

4. Systems File storage Email Application hosting Web hosting Remote access

5. Assets Microsoft Server 2003 Microsoft exchange 2003 Microsoft SQL Server Secure FTP 26 Dell servers 1 EMC CX300 Storage System 1 Storage Area network 30+ HP managed switches Backup server, software and tape library 2 Full time staff and 4-6 Student workers

6. Q&A Thank you!