2. Will Roebuck Chief Executive ERA: the e-business network Governance + Compliance = Competitive Advantage

3. 3 Agenda Basic Economic / Business Principles ‘Money makes the world go round’ Who’s afraid of Data Governance? What? Who? When? How? Why? ‘Ignorance of the law is no defence’ Use appropriate processes and procedures About ERA

4. Text Microsoft to 60300 Or Tweet #uktechdays Questions?

5. 5 Basic Economic / Business Principles ’Money makes the world go round' Supply & Demand Offer, acceptance & consideration Purpose of the organisation Customer is always right The ‘bottom line’ matters encourages investment ; creates surplus and wealth more + better jobs = increased standards of living People + Process + Technology = Enablers

6. 6 Who’s afraid of Data Governance What is data governance? Who is responsible for it? When is it done? How is it done? And the most important question...... Why do we bother?

7. 7 Ignorance of the law is no defence Appropriate processes and procedures Customer confidence Operational transparency Corporate reputation and brand Investor relations Director and employer liability; Worker protection Fiscal and financial obligations Sector requirements; compliance for compliance sake

8. 8 Examples of Data Governance WhatWhoWhenHowWhy Data Protection Act Most organisations Always when using personal data ICO Guidance Business Standards Increase in use of technology Retention of Communications Data Communications Service Providers For 12 months Home Office Guidance Terrorism, Crime & Security Children Act 2006 Health, education & Social Services Data relating to vulnerable children Multi-Executive Guidance Protection of vulnerable children Distance Selling Regulations 2000 Sales to consumers ‘at a distance’ Online contracts Trading Standards Guidance Consumer Protection E-commerce Regulations 2002 Information Society Services Providing information society services BIS Guidelines Transparency Copyright law All organisations All the time IPO Guidance Protect creativity

9. 9 About ERA | the e-business network 3 important business services Monitoring e-business/ICT/Internet policies Promoting IT Governance High profile networking Simple information; smarter intelligence Purple Circle 3 Expert Groups

10. 10 In Summary Focus on your business requirements first Think risk and competitive advantage Adopt the PDCA risk management tool Be transparent; don’t over complicate unnecessarily React quickly to events What’s in it for me?

11. 11 ERA Resources Online monitoring & IT governance services IT Law Risk Management Guidelines (with NCC) www.eradar.eu will@eradar.eu

12. www.microsoft.com/uk/techdays For resources, decks and video:

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