1. 7 THE SUSTAINABLE REAL ESTATE MANAGEMENT COMPANY

2. Slide header copy In This Chapter > The real estate manager’s role > Materials > Operations and maintenance > Tenant and resident education > Measuring results 7-1

3. Slide header copy The Sustainable Office Environment > “Walking the talk”:  Demonstrates commitment and knowledge  Establishes trust  Builds relationships > Launch a sustainability initiative 7-2

4. Slide header copy Buy-in From the Top 7-3 > Allocate resources > Commit to sustainability mission statement > Set strategic goals that incorporate sustainability > Pursue clients in need of sustainable management > Set example by following policies and procedures > Communicate results and maintain optimism

5. Slide header copy Office Practices 7-4 > Waste reduction > EPP > Energy efficiency > Water efficiency > IEQ > Transportation

6. Slide header copy Employee Relations 7-5 > “Green team” > Education and training  E-newsletters  Quarterly updates > Celebrations > Incentives > Employee attraction and retention

7. Slide header copy Sustainability Partners 7-6

8. Slide header copy Networking > Local IREM Chapter > Local USGBC Chapter > Local REALTORS® Association > ULI District Council > NAHB local association > Local ASHRAE Chapter > Local nature conservancy groups 7-7 > Local consumer utility boards > Public interest research groups > Community groups > Religious groups > Diversity groups > Youth groups

9. Slide header copy Online Groups > Sustainable real estate, technology, service market news > Forums  IREMFIRST  EnviroLink Network  VolunteerMatch 7-8

10. Slide header copy Designations, Certifications, and Accreditations > For individuals  CPM and NAR’s Green Designation  USGBC LEED AP > For companies  ENERGY STAR Partner  USBGC National Membership 7-9

11. Slide header copy Marketing and Business Development > Communicate practices and achievements > Tailor message to:  Potential clients  Potential tenants and residents > Explain general and specific benefits of services  Properties on Web site  Walk-through of property with consultant > Market your own expertise 7-10

12. Slide header copy Questions? > Are there any questions we can answer before concluding today’s class? 7-11

13. Slide header copy Questions? > On behalf of the Green REsource Council, we thank you for participating in this course! 7-12