1. Inbound Italy

2. Italy Market overview Italy has a population of 61.2 million inhabitants 12 million buy online Online sales amounted to a value worth $ 13.9 billion in 2013 The annual average online spend $ 1158 The average order value is $112 The top 3 categories 1 2 3 The top 3 countries they buy from 1 2 3 UK Germany USA Clothing & Accessories Books Entertainment Items 57% shops cross-border and this is predicted to grow to 88% * Based on Country Fact sheet

3. Highlights of our delivery service to IT Parcel delivery via a trusted partner Clearance (when applicable) into Europe via our customs broker Landmark Trade Services UK* Full tracking from origin including pickup and end-delivery Delivery service at home against ID and signature (available upon request). 2 delivery attempts then notice left. Covering IT with an average of 6-8 days from EU, US, Asia and Australia Final mile from injection point to delivery in IT from 4-6 days Maximum weight : 66 lbs (30 kg) and parcel size : length is maximum 47x23x23 inch (120x60x 60cm) * More information on thresholds can be found in the Tax map

4. Operational flow to deliver into IT StepDescriptionTransit 1Buyer places order onlineDay 0 2 We pick up parcels in your facility or you drop at our facility. We consolidate and prepare for shipping Day 1 3 We airlift parcels (or truck for EU volumes) into Europe and perform customs clearance through LTS* EU: 1-2 days US: 2 days Asia: 2-4 days AU: 2-3 days 4 Parcels are consolidated in Europe and injected into IT for delivery 3-4 days * For shipments originating from outside EU customs clearance is provided by LTS UK

5. Transit times for shipping to IT 3-4 days 4-5 days Transport to Injection Point From EU: 1-2 days From US: 2 days From Asia: 2-4 days From AU: 2-3 days E2E transit times to IT From EU: 5-8 days From US: 6-8 days From Asia: 6-10 days From AU: 6-9 days Milan Injection Point in Europe Final Mile from injection point to delivery