1. Developing the Service Options for HWFRS Listening and Engagement Forums Opinion Research Services 1

2. Respective Roles H&WFRS Facing challenges Thinking strategically – range of options Early-stage ‘Listening and Engagement’ Will consider your views Will make draft proposals based on all evidence ORS Independent Explain the issues in lay terms Report your views fully Honest two-way messenger Answer questions YOU Open minded - assess evidence Ask questions – be challenging Considered opinions or suggestions No arguments Not right/wrong Take account of general public good 3

3. Some initial questions Not a ‘test’ 4

4. Cost of crewing a wholetime fire engine 24/7 per year? How much is HWFRS budget (‘turnover’) per year? How much is the Band D council tax precept for HWFRS? How many accidental fire deaths are there in H&W per year? What is the biggest safety measure to protect you from fire? Opening ORS Questions… 5

5. How are HWFRS fire stations crewed? How long does it take to attend an incident? Should FRS collaborate more closely with other partners? What other services do you think we provide? Opening ORS Questions… 6

6. Background information Please ask any questions as well 8

7. H&WFRS SERVICE MAP Wyre Forrest 9

8. H&WRS Fire Engines (41 total across 27 stations) 10

9. HWFRS RISK MAP 11

10. ROAD TRAFFIC COLLISION MAP 12

11. 1 fire engine to small fires = 17.3% of all incidents 2 fire engines to fires in buildings or RTC = 8.2% of all incidents 3 fire engines to buildings where possible casualties = 0.5% of all incidents 5 fire engines to medium to high risk buildings = 0.2% of all incidents RESPONSE STANDARDS – WEIGHT OF ATTACK Incident Level 1 Up to 2 engines 2 Up to 4 engines 3 5 – 8 engines 4 9 – 12 engines 5 12+ engines Percentage96.11%3.66%0.18%0.05%0% 13

12. Target (75%) Actual = 61.1% of life risk incidents attended within 10 minutes HWFRS’ actual overall average response time to life risk incidents is 11 mins 06 seconds HWFRS’ overall average response time to all incidentsis 12 mins 02 seconds National average response time for dwelling fires is 7 minutes 24 seconds Response Standards for “Life Risk” 14

13. Reducing risk, not just emergency response Risk Analysis Education in schools and community Safety Campaigns Home Fire Safety Checks Monitoring and enforcement workplaces Safety Advice Campaigning for higher standards Fire fighting Rescues RTCs Other emergencies Protecting the Environment Making people, property and the environment safer PREVENTIONPROTECTION RESPONSE HWFRS Strategic Roles… 15

14. HWFRS LIFE RISK TRENDS 16

15. HWFRS LIFE RISK TRENDS – WYRE FOREST 17

16. HWFRS INCIDENT TRENDS 18

17. HWFRS INCIDENT TRENDS – WYRE FOREST 19

18. HWFRS INCIDENT TRENDS – BEWDLEY 20

19. HWFRS INCIDENT TRENDS – KIDDERMINSTER 21

20. HWFRS INCIDENT TRENDS – STOURPORT 22

21. HWFRS INCIDENT TRENDS Year All Fires % fall 2005 - 2015 Special Service Incidents % fall 2005 - 2015 All False Alarms % fall 2005 - 2015 Total Incidents % fall 2005 - 2015 2005-063169178939248882 2006-073590208940409719 2007-082918235338749145 2008-092643181737698229 2009-102434180637197959 2010-112510178038468136 2011-122849150934997857 2012-131770169831756643 2013-141987145831776622 2014-151733-45.31%1354-24.32%3025-22.91%6112-31.19% 23

22. HWFRS INCIDENT TRENDS – WYRE FOREST Year All Fires % fall 2005 - 2015 Special Service Incidents % fall 2005 - 2015 All False Alarms % fall 2005 - 2015 Total Incidents % fall 2005 - 2015 2005-065582476661471 2006-077063085951609 2007-085433425761461 2008-095792875881454 2009-104652335661264 2010-114762665151257 2011-125152144921221 2012-13267225461953 2013-14324191469984 2014-15270-51.61%201-18.62%402-39.64%873-40.65% Service Change-45.31% -24.32% -22.91% -31.19% 24

23. HWFRS INCIDENT TRENDS – WYRE FOREST Year All Fires % fall 2005 - 2015 Special Service Incidents % fall 2005 - 2015 All False Alarms % fall 2005 - 2015 Total Incidents % fall 2005 - 2015 2005-065582476661471 2006-077063085951609 2007-085433425761461 2008-095792875881454 2009-104652335661264 2010-114762665151257 2011-125152144921221 2012-13267225461953 2013-14324191469984 2014-15270-51.61%201-18.62%402-39.64%873-40.65% Service Change-45.31% -24.32% -22.91% -31.19% 25

24. HWFRS INCIDENT TRENDS - BEWDLEY Year All Fires % fall 2005 - 2015 Special Service Incidents % fall 2005 - 2015 All False Alarms % fall 2005 - 2015 Total Incidents % fall 2005 - 2015 2005-064631 108 2006-07863928153 2007-08664632144 2008-09523050132 2009-10542732113 2010-11733631140 2011-12951529139 2012-1332 3599 2013-145630 116 2014-1537-19.57%20-35.48%30-3.23%87-19.44% Service Change-45.31% -24.32% -22.91% -31.19% 26

25. HWFRS INCIDENT TRENDS - KIDDERMINSTER Year All Fires % fall 2005 - 2015 Special Service Incidents % fall 2005 - 2015 All False Alarms % fall 2005 - 2015 Total Incidents % fall 2005 - 2015 2005-06298164490952 2006-074132094491071 2007-08328210429967 2008-09384194420998 2009-10304160430894 2010-11286186380852 2011-12292156355803 2012-13155152326633 2013-14179119334632 2014-15158-46.98%144-12.20%290-40.82%592-37.82% Service Change-45.31% -24.32% -22.91% -31.19% 27

26. HWFRS INCIDENT TRENDS - STOURPORT Year All Fires % fall 2005 - 2015 Special Service Incidents % fall 2005 - 2015 All False Alarms % fall 2005 - 2015 Total Incidents % fall 2005 - 2015 2005-0621452145411 2006-0720760118385 2007-0814986115350 2008-0914363118324 2009-1010746104257 2010-1111744104265 2011-1212843108279 2012-138041100221 2013-148942105236 2014-1575-64.95%37-28.85%82-43.45%194-52.80% Service Change-45.31% -24.32% -22.91% -31.19% 28

27. Funding and Resources 30

28. HWFA FUNDING SOURCES 2015-16 31

29. Government Grant per Head of Population 2015/16 32

30. HWFRS EXPENDITURE 2015-16 33

31. Expenditure per head of population 2015/16 34

32. Grant per Dwelling 2015/16 34

33. Spend per Dwelling 2015/16 34

34. BAND D Council Tax Comparison HWFRS Band D Council Tax  £76.64 Well below the highest at £90+ 35

35. 27% of funding from government 24% reduction in government funding since 2010 Council tax rises limited to 1.99% (unless Referendum) £1.6M reduction in projected spending by 2017-18 £3.3M reduction in projected spending by 2019-20 HWFRS FINANCES 36

36. PROJECTED BUDGET GAP 2016-20 37

37. Possible Changes and Savings 39

38. General possible approaches to change… IMPROVE THE SERVICE WHERE POSSIBLE – e.g. collaboration with other Emergency Services MATCH RISKS AND RESOURCES – to re-balance where possible REDUCE EXPENDITURE ON PREVENTION AND PROTECTION ROLE MERGERS WITH OTHER FRS? Eg Wiltshire and Dorset are merging MERGERS WITH OTHER FRS? Eg Wiltshire and Dorset are merging REDUCE EXPENDITURE ON OPERATIONAL RESOURCES WHERE SAFE TO DO SO INCREASE COUNCIL TAX PRECEPT FOR HWFRS ANY OTHER IDEAS YOU WANT TO SUGGEST FOR CONSIDERATION? 40

39. Some fire station closures? More Retained (RDS/on-call) crews? More “Day Crewing Plus” fire engines? Some fire station “mergers” More collaboration with Police/Ambulance Services? H&WFRS More specific Options…? 42

40. 3-service collaboration possible in Wyre Forest area (+ SARA and BRCFVSU) Bewdley-Kidderminster-Stourport area Aim = co-ordinated emergency services for the area Would not save much money But would provide for new “Community Hub” station Collaboration Option…? 44