2. Copyright © Glencoe/McGraw-Hill Slide 1 of 12 BUSINESS MANAGEMENT Real-World Applications & Connections GLENCOE Section 11.1 Operations Management Skim Section 11.1 Review key terms Read headings Read captions and graphics Write a paragraph predicting why having knowledge of operations management principles is key to business success.

3. Copyright © Glencoe/McGraw-Hill Slide 2 of 12 BUSINESS MANAGEMENT Real-World Applications & Connections GLENCOE Section 11.1 Operations Management What You’ll Learn What operations managers do. How the two types of operating systems differ. How mangers use computers to design, engineer, and produce products. Factors to consider when selecting equipment. Factors to consider in choosing a site. The advantages and disadvantages of the three different types of facilities layouts.

4. Copyright © Glencoe/McGraw-Hill Slide 3 of 12 BUSINESS MANAGEMENT Real-World Applications & Connections GLENCOE Section 11.1 Operations Management Why It’s Important To be able to compete with other businesses, companies must be able to produce their goods or services efficiently.

5. Copyright © Glencoe/McGraw-Hill Slide 4 of 12 BUSINESS MANAGEMENT Real-World Applications & Connections GLENCOE Section 11.1 Operations Management Key Terms operations manager site selection operating system facilities layout continuous-flow system materials-handling system intermittent-flow system

6. Copyright © Glencoe/McGraw-Hill Slide 5 of 12 BUSINESS MANAGEMENT Real-World Applications & Connections GLENCOE Section 11.1 Operations Management Guided Reading 1.Students predict what the section is going to be about 2.Timed reading – remember as much as you can to recall later 3.Silent Reading 4.Take a fact from each student in the room 5.Correct facts through discussion 6.Reread with ½ the time 7.Correct more facts and add important new ones. 8.Reorganize the information in a graphic representation or list group label.

7. Copyright © Glencoe/McGraw-Hill Slide 6 of 12 BUSINESS MANAGEMENT Real-World Applications & Connections GLENCOE Section 11.1 Operations Management Divide student into groups. Each group is to explain the operating system and process that they would select for their business. Prepare your response on a sheet of paper. What type of system? Facilities layout? Describe process?

8. Copyright © Glencoe/McGraw-Hill Slide 7 of 12 BUSINESS MANAGEMENT Real-World Applications & Connections GLENCOE Section 11.1 Operations Management The Role of the Operations Manager choosing a process for producing the company’s goods or services selecting a production site laying out the production facility designing production workers’ jobs planning day-to-day production operations Operations managers are responsible for the activities involved in producing the goods or services for their companies. These include:

9. Copyright © Glencoe/McGraw-Hill Slide 8 of 12 BUSINESS MANAGEMENT Real-World Applications & Connections GLENCOE Section 11.1 Operations Management Operating Systems and Activities Operating systems consist of the processes and activities needed to produce goods or services. They are made up of people, material, facilities, and information. Continuous-flow systems function all the time, regardless of customer orders. Intermittent-flow systems operate only when an order needs to be filled.

10. Copyright © Glencoe/McGraw-Hill Slide 9 of 12 BUSINESS MANAGEMENT Real-World Applications & Connections GLENCOE Section 11.1 Operations Management

11. Copyright © Glencoe/McGraw-Hill Slide 10 of 12 BUSINESS MANAGEMENT Real-World Applications & Connections GLENCOE Section 11.1 Operations Management Computer Technology for Operations Management Computer-Aided Design (CAD) Computer-Aided Engineering (CAE) Computer-Aided Manufacturing (CAM) Computer-Integrated Manufacturing (CIM)

12. Copyright © Glencoe/McGraw-Hill Slide 11 of 12 BUSINESS MANAGEMENT Real-World Applications & Connections GLENCOE Section 11.1 Operations Management

13. Copyright © Glencoe/McGraw-Hill Slide 12 of 12 BUSINESS MANAGEMENT Real-World Applications & Connections GLENCOE Section 11.1 Operations Management

14. Copyright © Glencoe/McGraw-Hill Slide 13 of 12 BUSINESS MANAGEMENT Real-World Applications & Connections GLENCOE Section 11.1 Operations Management Facilities Layout Most companies use one of three types of facility layouts: 1.Product layout 2.Process layout 3.Fixed-position layout

15. Copyright © Glencoe/McGraw-Hill Slide 14 of 12 BUSINESS MANAGEMENT Real-World Applications & Connections GLENCOE Section 11.1 Operations Management Fact and Idea Review 1.What is the role of the operations manager? 2.What are the two types of operating systems? How do they differ? 3.Name four ways that businesses use computers to produce goods they sell. 4.Name five factors to be considered when choosing equipment.