1. Database Project For LS 560 with Dr. Bonnici Samantha Boardman V. Dozier Rorie Fredrich David Leone Pam Parsons Matt Van Ess Necessary improvement is key to patron and business satisfaction. -V. Dozier

3. Guntersville ILL Guntersville lists ILL under their Services menu, but there is no link Website has shared eBooks, audiobooks, and databases Setting up a request form for ILL Relational database to hold requests and for librarians to print reports

4. The Book Inventory Table

5. The Patron Table

6. The Request Information Table

7. HomeAboutNewsServices Calendar Contact Catalog Services: Interlibrary Loan Request Form *Library Card Number *First Name *Last Name Email Address *Daytime Phone *Mailing Address (Include Street, City, State, Zip) Patron Information

8. *Title Author ISBN Publisher (name/city) Publication date Comments Request Information Submit Request

9. Populated Tables

10. Relationships

11. SELECT Patron.FirstName, Patron.LastName, Patron.DaytimePhone, [Request Information].Title, [Book Inventory].[Home Library], [Book Inventory].BookArrivalDate FROM (Patron INNER JOIN [Request Information] ON Patron.[LibraryCard#] = [Request Information].[LibraryCard#]) INNER JOIN [Book Inventory] ON [Request Information].ISBN = [Book Inventory].ISBN WHERE [Book Inventory].BookArrivalDate>"03-15-2011" ORDER BY [Book Inventory].BookArrivalDate; Query #1 - Books that arrived after 3/15/11 (sample query)

12. Query #2 -Query #2 - Books requested prior to 3/16/11 SELECT Patron.FirstName, Patron.LastName, Patron.DaytimePhone, [Request Information].Title, [Book Inventory].BookRequestDate, [Book Inventory].[Home Library], [Book Inventory].BookArrivalDate FROM (Patron INNER JOIN [Request Information] ON Patron.[LibraryCard#] = [Request Information].[LibraryCard#]) INNER JOIN [Book Inventory] ON [Request Information].ISBN = [Book Inventory].ISBN WHERE [Book Inventory].BookRequestDate<"03-16-2001"; (actual query the report is based on)

13. Sample Report

14. What our patrons needed Problem 1: The current library request form combines options into one generic form. Users were unsure which option would meet their desired result.one generic form Problem 2: Interlibrary Loan Services are listed under the “Services” tab but there is no website link to that service even under the current request form. What we did to meet user needs Solution 1: Created a separate Interlibrary Loan Request (ILL) form using Microsoft Access that will make it easier to request books Solution 2: Now patrons have the option to request materials using the online form & information they have available (title, author, etc)!