2 Want to be a Manager?Managers are responsible for the success and failure of a business.When business meets its goals the manager is praised and rewarded.When goals aren’t reached the manager is held accountable.
3 5 Functions of a Manager Planning Controlling Staffing Organizing ImplementingStaffingOrganizing
4 Executives Mid-Managers Supervisors Work Team Leaders Management LevelsExecutivesMid-ManagersSupervisorsWork Team Leaders
5 Management Levels Executives Mid-Managers Supervisors Responsible for direction and success of entire businessMost time is spent controlling and planningExamples include President, CEO, COO, CFO, Vice President.Mid-ManagersResponsible for specific areas of a company’s operation.Most time is spent organizing, staffing, implementingExamples include IT, Marketing, HR, Customer service managers.SupervisorsResponsible for the day-to-day work of employeesMost time is spent implementing plans of mid managersEvaluate employees, solve problems ,make sure needed resources are available.
6 Management Styles Autocratic Dictates orders to their employees Makes all decisions without inputAssume people don’t like to work, avoid responsibility and need to be watched at all times.
7 Management Style Democratic Delegates authority to his/her staff, giving them responsibility to complete the task given to them.Believe by giving workers more responsibility they’ll be more productive and creative.When making decisions a meeting is held and everyone's input is considered.New Ideas are encouraged.
8 Management Style Free-rein/Laissez-Faire manager sets the tasks and gives staff complete freedom to complete the taskShows the most trust and confidence in workersManager serves more of a coach and still makes the big decisions.
9 Preparing to Be a Leader Study LeadershipBooks, classes, etc.Participate in Organizations and ActivitiesTake charge of your club or teamObserve LeadersWatch leaders in your school, community, in the newsWork with a MentorAsk a leader in your life to offer direction and feedbackPractice at workTake initiative and demonstrate dependability
10 Importance of Human Relations Human relations usually determines whether a manager is successful or not.The important human relation skills needed by managers:Self-UnderstandingUnderstanding othersCommunicationTeam BuildingDeveloping Job satisfaction
11 Importance of Human Relations How would you describe the human relations at this factory?
12 Managers must have Influence Effective managers must be able to influence team members especially in times of major disagreement in decision making.
13 Kinds of Influence Position Influence Reward Influence Others do things because of the position a manager holds.Reward InfluenceGive or withhold something in order to get something done.Expert InfluenceFollow the guidance of a manager because of their special expertiseIdentity InfluenceDirection is followed because the manager is trusted and well
14 Ethical BehaviorEthics are the principles of conduct governing an individual or a group.Ethical Behavior involves every employee of the company not just executives and managers.Ethical behavior is made up of 2 parts:The actions of individuals/groupsThe results of those actions.
15 Standards of Ethical Behavior It is LawfulIt is consistent with company values and policiesIt does not harm some while benefiting othersIf the actions and results become public, will it embarrass the company
16 Ethical ManagementIt is the managers duty to create and atmosphere in which all employees know they are expected to act ethically.To go along with the companies mission statement a statement of core values is also developed. McDonaldsMost importantly managers must model ethical behavior in order to emphasize the importance of ethics.