1. Health Literacy – opportunities for health consumer organisations 1 Michael Cousins, Manager, Policy and Advocacy

2. Who are we? Vision: Consumers at the heart of health care Mission: A strong and effective voice for the promotion and protection of health consumer wellbeing and rights 2

3. Patient/Consumer/Community? Patient CareExperience Consumer SystemsAdvocacy Community HealthEquity 3

4. Our Systemic Advocacy Framework Equity Better Health Consumer Centred Care Engagement Advocacy Rights 4

5. SA Health Guide for Engaging Consumers www.sahealth.sa.gov.auwww.sahealth.sa.gov.au but it’s easier to do a google search 5 www.sahealth.sa.gov.auwww.sahealth.sa.gov.au - but it’s easier to do a Google search. Developed by Dr Anne Johnson.

6. Health Literacy What role might health consumer organisations play in health literacy? Opportunities Systemic advocacy to bring about a health literate environment Challenges – accessing those with the greatest health needs (and low literacy) Social Determinants and the socio- economic gradient of health. 6

7. Social Media Opportunities 7

8. Health Literacy Opportunities: Standard 2: Partnering with Consumers – consumer and community engagement committees and processes Media and Communications Units in all Area Health Networks Rich and diverse community based non government organisations who already have a funding for health education and promotion. 8

9. E: mcousins@hcasa.asn.au P: 08 8231 4169 W: www.hcasa.asn.auwww.hcasa.asn.au T: https://twitter.com/HealthConsumershttps://twitter.com/HealthConsumers FB: https://www.facebook.com/pages/Health-Consumers-Alliance-of-SA- Inc/144504569051463https://www.facebook.com/pages/Health-Consumers-Alliance-of-SA- Inc/144504569051463 You are creating memories…