2. David M. Fellman dmf@davefellman.com www.davefellman.com 5 WAYS TO MAKE YOUR BUSINESS MORE SUCCESSFUL

3. On a scale of 1-10, how successful is your business right now? 5 Ways To Make Your Business More Successful

4. On the same scale of 1-10, how happy are you with the state of your business right now? 5 Ways To Make Your Business More Successful

5. Let’s talk about “want to” and “need to” Here’s a fundamental truth: Improvement requires effort and effort requires motivation!

6. 5 Areas For Improvement 5 Ways To Make Your Business More Successful 1. Be More Visible In The Marketplace 2. Build A Better, Stronger Team 3. Get All The Value From Your Customers 4. Plug Your Time Management Leaks 5. Don’t Be Afraid To Negotiate

7. 1. Be More Visible In The Marketplace 5 Ways To Make Your Business More Successful 1. Traditional signage 2. Not-so-traditional signage 3. Good citizenship 4. Explore every avenue!

8. 2. Build A Better, Stronger Team 5 Ways To Make Your Business More Successful  Skills and Attitudes  Training and Attitude Adjustment  Leadership

9. Skills and Attitudes 5 Ways To Make Your Business More Successful 1. Job Skills 2. Initiative 3. Dedication to the Company 4. Dedication to the Team 5. Work Ethic 6. “Like Factor” 7. “Trust Factor” 8. Potential for Advancement 9. Communication Skills: Verbal 10. Communication Skills: Listening

10. Skills and Attitudes (Sales) 5 Ways To Make Your Business More Successful 1. General Knowledge of Industry 2. Specific Knowledge of Product Line 3. Ability to “Work The Program” 4. Willingness to “Work The Program” 5. Overall Understanding of Value Proposition 6. Ability To Present Value Proposition 7. Questioning Skills 8. Listening Skills 9. Team Skills & Attitudes 10. Reporting/Recordkeeping Skills & Attitudes

11. 3. Get More Value From Your Customers 5 Ways To Make Your Business More Successful  The value of what they’re buying now  The value of what they could be buying  The value of influence

12. 4. Plug Your Time Management Leaks 5 Ways To Make Your Business More Successful  Connect every task to a person  Prioritize people, not tasks!  Blocks & Hats  Dealing with interruptions  Be good to your “tomorrow man” (or woman)

13. 5. Don’t Be Afraid To Negotiate 5 Ways To Make Your Business More Successful  With your customers  With your suppliers  With your employees

14. Negotiating With Customers 5 Ways To Make Your Business More Successful  Value  Cost  Price

15. 6. Reality Check! 5 Ways To Make Your Business More Successful  You can’t snap your fingers and make all of this happen immediately.  You can make a plan, based on your wants and needs and priorities, with specific goals and timelines.  You can (probably) make your business more successful — the only one who can stop you is probably you!