1. E-Learning Readiness (ELR) and Needs Analysis Study in Vietnam

2. Presentation Outline Introduction Research Questions Methodology Demographics Overall Readiness Recommendations

3. Introduction The use of internet is still very limited in Vietnam. 3-4 percent out of the total 120,000 internet accounts in Vietnam is used by the academic sector. In E-readiness ranking 2008 Maintaining momentum (2008) report, Vietnam was ranked 65 th among 70 countries in the e-readiness. One of the greatest challenges faced is how to prepare the Vietnamese educators for e-learning.

4. Research Questions To what extent are policy makers enabling or ready to enable E- learning programmes within their respective organizations? To what extent are enablers (tutors, lecturers and trainers) ready to deliver E-learning programmes? To what extent are receivers (students, learners and trainees) ready for E-Learning? Respondents Policy Makers/ administrator Enablers/ Lecturers Receivers/ Students

5. Methodology Unit of Analysis  Danang University of Economics  Ho Chi Minh City of Education  Ho Chi Minh City of Sciences  Ministry of Education and Training (MOET)  SEAMEO REATRAC (Sothern Asian Ministries of Education Organization) Interview Online Questionnaire  Policy makers/ administrators (19)  Enablers/ lecturers (70)  Receivers/ students (100)

6. Demographic of Policy Makers Demographic ProfileDescriptionNo. of respondentsPercentage (%) Position President/ Rector Vice President / Vice rector General Manager Director/ Dean Manager/ Head Others 210637210637 10.6 5.3 0.0 31.6 15.8 36.8 Number of Academic Employees in Whole Institution Above 1,000 501 to 1,000 101 to 500 100 and below 69226922 31.6 47.4 10.6 10.5 Number of students enrolled Above 25,000 10,001 to 25,000 5,001 to 10,000 1,001 to 5,000 1,000 and below 8703187031 42.1 36.8 0.0 15.8 5.3 Internet Connection in Institution Dial up Broadband Leased Line ISDN 27822782 10.5 36.8 42.2 10.5

7. Demographic of Enablers Demographic ProfileDescriptionNo. of respondentsPercentage (%) Gender Male Female 36 30 54.5 45.5 Age <26 26-30 31-35 36-40 41-45 46-50 51-55 >55 19 25 9 3 4 5 2 3 27.2 35.7 12.9 4.2 5.7 7.1 2.9 4.3 Position Prof/ Associate Prof Senior lecturer/ Lecturer Teacher/Tutor Prof/ Tutor/ Teacher Trainer Other 0 35 28 1 3 0.0 52.2 41.8 1.5 4.5 Access to computerYes No 65 0 100.0 0.0

8. Demographic of Enablers (Continued) Demographic ProfileDescriptionNo. of respondentsPercentage (%) Place of internet access Home Work place Others 50 16 0 75.8 24.2 0.0 Internet Connection at home Yes No 66 0 100.0 0.0 Type of connection at home Dial up Broadband ISDN Other 22 25 10 7 34.4 39.1 15.6 10.9 Type of internet connection for workplace Dial up Broadband ISDN Leased line Other 16 27 1 13 4 26.2 44.3 1.6 21.3 6.6 Preferred mode/ media of learning Face-to-face SMS Email Chat on the internet Written memo Postal mail 13 6 41 6 0 19.7 9.1 62.9 9.1 0.0

9. Demographic of Receivers Demographic of receivers DescriptionNo. of respondentsPercentage (%) Gender Male Female Total 27 73 100 27.0 73.0 100.0 Age <18 18-25 26-30 31-35 >35 Total 0 99 0 1 100 0.0 99.0 0.0 1.0 100.0 Type of course/ Training Certificate/ Diploma Bachelors degree Postgraduate diploma Professional Course Certificate Course In-service course Other 4 88 2 0 5 0 1 4.0 88.0 2.0 0.0 5.0 0.0 1.0

10. Demographic of Receivers (Continued) Demographic of receivers DescriptionNo. of respondentsPercentage (%) Enrollment status Part-time Full Time 24 74 24.5 75.5 Access to a computer Yes No 98 1 99.0 1.0 Internet connection at home Yes No 94 5 94.9 5.1 Type of connection at home Dial up Broadband ISDN Other 53 17 14 13 54.7 17.5 14.4 13.4 Preferred mode/ media of learning Written Online material CD-ROM, DVD Face-to-Face Online conference Online lecturers/ tutorial 79 83 66 75 13 54 79.0 83.0 66.0 75.0 13.0 54.0

11. Mean Score of Overall Readiness among Policy Makers Area of ReadinessMeanStandard Deviation Management Readiness5.922.02 Staff Readiness5.381.76 Technical Readiness6.671.56 Environmental Readiness 5.501.93 Cultural Readiness6.001.91 Financial Readiness5.831.34

12. Level of Overall Readiness among Policy Makers

13. Mean Score of Overall Readiness among Enablers/ Lecturers Area of ReadinessMeanStandard Deviation Learner Readiness6.022.19 Management Readiness4.891.79 Staff Readiness4.601.88 Content/ Subject Matter Readiness 5.332.20 Technical Readiness4.841.96 Environmental Readiness4.741.72 Cultural Readiness5.692.21 Financial Readiness6.272.69

14. Level of Overall Readiness among Enablers/ Lecturers

15. Mean Score of Overall Readiness among Receivers/ Students Area of ReadinessMeanStandard Deviation Learner Readiness6.732.00 Content/ Subject Matter Readiness 5.952.21 Te Technical Readiness5.292.31 Governmental Readiness 5.191.94 Cultural Readiness5.732.09 Financial Readiness7.462.74

16. Level of Overall Readiness among Receivers/ Students

17. Overall Means for E-learning Readiness among Policy Makers, Enablers and Receivers Area of ReadinessPolicy MakerEnablersReceivers Learner-6.026.73 Management5.924.89- Staff5.384.60- Content-5.335.95 Technical6.674.845.29 Environmental5.504.745.19 Cultural6.005.695.73 Financial5.836.277.46

18. Level of Overall Means for E-learning Readiness among Policy Makers, Providers, Enablers and Receivers

19. Recommendations Human Resource Development Research and Development Infrastructure Policy Initiatives