1. Effective Communication Presentation & Writing Skills Anjana the educating people (For Private Circulation only) A Programme Specially designed for the KReSIT TEAM IIT, Mumbai

2. WHO AM I? Please fill in all the details, detach it from this book and hand it over the Programme Faculty My name (Mr./Ms.) My Qualifications (Degree, Branch, Year, University, Specialisation) 1 2 3 My Current Project in TCS (in 50 words, giving details of project title, client, joining date, role, number of team members, Name of PL/GL, onsite/offsite components) My earlier employers (Name of employer, location, period of service, knowledge addition) 1 2 3 My prior experience in making presentations, writing proposals/reports, handling training

3. WHO AM I? Please fill in all the details and retain this copy in this document My name (Mr./Ms.) My Qualifications (Degree, Branch, Year, University, Specialisation) 1 2 3 My Current Project in TCS (in 50 words, giving details of project title, client, joining date, role, number of team members, Name of PL/GL, onsite/offsite components) My earlier employers (Name of employer, location, period of service, knowledge addition) 1 2 3 My prior experience in making presentations, writing proposals/reports, handling training

4. ABOUT THE PROGRAMME Welcome Colleagues, Are you aware that any profession today, is one where there are many equals, both individually and organisation-based!...leading to competition between them…each one bidding for the so-called FORTUNE 500 clients worldwide! So where do we and our fraternity find ourselves in this competition and what is it that will keep us in the lead all the time? Once again…it is an egg-n-chick story. We have the necessary software/hardware skills…even more than that! But how does the client know of it…that, only we and our organisation have them? It is only through 1.Testimonials of satisfied customers 2.Well-written proposals 3.Powerful & Pointed Presentations The cat is now out of the bag! We need to have powerful and pointed communication skills…both written and oral. This four-day programme, in a half-day format, will show us the path to move forward and improve with every communication activity and ultimately reach the level of EXCELLENCE and do ourselves and our organisation proud. What about this document? It will be a first-person record of what all we have learnt, gained and benefited. Take as much of notes as possible…for it will serve as a constant reminder of the do’s and don'ts in our future communication. Come, lets all make this a total learning and satisfying experience!

5. The Plan About the Programme Knowing one another The Methodology The Deliverables The Take-home Discussions

6. The Programme Capturing you as YOU are Exploring Presentations What goes wrong with Presentations Towards Making Good Presentations Looking back at how YOU performed How am I in my Writing Skills? Writing Skills explored Combined use of Spoken-cum-Written Skills

7. How am I as a Communicator? The SWOT Analysis My strengths My Weaknesses My Opportunities My Threats Additional Comments

8. What have I added to my knowledge? What is the one significant take-home from this discussion? What is that still bugs me? Have I got the answer? Yes, then I would like to note down the answer here © Anjana: The Educating PeopleDecember 2004 8 Effective Communication: Presentation & Writing Skills KReSIT The Presentation Scenarios

9. Summary of this Discussion

10. What have I added to my knowledge? What is the one significant take-home from this discussion? What is that still bugs me? Have I got the answer? Yes, then I would like to note down the answer here © Anjana: The Educating PeopleDecember 2004 10 Effective Communication: Presentation & Writing Skills KReSIT Presentations: What goes Wrong?

11. Summary of this Discussion

12. What have I added to my knowledge? What is the one significant take-home from this discussion? What is that still bugs me? Have I got the answer? Yes, then I would like to note down the answer here © Anjana: The Educating PeopleDecember 2004 12 Effective Communication: Presentation & Writing Skills KReSIT On the Improvement Path

13. What have I added to my knowledge? What is the one significant take-home from this discussion? What is that still bugs me? Have I got the answer? Yes, then I would like to note down the answer here © Anjana: The Educating PeopleDecember 2004 13 Effective Communication: Presentation & Writing Skills KReSIT The Improvement Path: GOOD

14. What have I added to my knowledge? What is the one significant take-home from this discussion? What is that still bugs me? Have I got the answer? Yes, then I would like to note down the answer here © Anjana: The Educating PeopleDecember 2004 14 Effective Communication: Presentation & Writing Skills KReSIT The Improvement Path: GOOD

15. What have I added to my knowledge? What is the one significant take-home from this discussion? What is that still bugs me? Have I got the answer? Yes, then I would like to note down the answer here © Anjana: The Educating PeopleDecember 2004 15 Effective Communication: Presentation & Writing Skills KReSIT The Improvement Path: GOOD

16. What have I added to my knowledge? What is the one significant take-home from this discussion? What is that still bugs me? Have I got the answer? Yes, then I would like to note down the answer here © Anjana: The Educating PeopleDecember 2004 16 Effective Communication: Presentation & Writing Skills KReSIT The Improvement Path: GOOD

17. What have I added to my knowledge? What is the one significant take-home from this discussion? What is that still bugs me? Have I got the answer? Yes, then I would like to note down the answer here © Anjana: The Educating PeopleDecember 2004 17 Effective Communication: Presentation & Writing Skills KReSIT The Improvement Path: GOOD

18. What have I added to my knowledge? What is the one significant take-home from this discussion? What is that still bugs me? Have I got the answer? Yes, then I would like to note down the answer here © Anjana: The Educating PeopleDecember 2004 18 Effective Communication: Presentation & Writing Skills KReSIT The Improvement Path: GOOD

19. What have I added to my knowledge? What is the one significant take-home from this discussion? What is that still bugs me? Have I got the answer? Yes, then I would like to note down the answer here © Anjana: The Educating PeopleDecember 2004 19 Effective Communication: Presentation & Writing Skills KReSIT The Improvement Path: VERY GOOD

20. What have I added to my knowledge? What is the one significant take-home from this discussion? What is that still bugs me? Have I got the answer? Yes, then I would like to note down the answer here © Anjana: The Educating PeopleDecember 2004 20 Effective Communication: Presentation & Writing Skills KReSIT The Improvement Path: VERY GOOD

21. What have I added to my knowledge? What is the one significant take-home from this discussion? What is that still bugs me? Have I got the answer? Yes, then I would like to note down the answer here © Anjana: The Educating PeopleDecember 2004 21 Effective Communication: Presentation & Writing Skills KReSIT The Improvement Path: EXCELLENT

22. What have I added to my knowledge? What is the one significant take-home from this discussion? What is that still bugs me? Have I got the answer? Yes, then I would like to note down the answer here © Anjana: The Educating PeopleDecember 2004 22 Effective Communication: Presentation & Writing Skills KReSIT The Improvement Path: EXCELLENT

23. What have I added to my knowledge? What is the one significant take-home from this discussion? What is that still bugs me? Have I got the answer? Yes, then I would like to note down the answer here © Anjana: The Educating PeopleDecember 2004 23 Effective Communication: Presentation & Writing Skills KReSIT The Improvement Path: EXCELLENT

24. What have I added to my knowledge? What is the one significant take-home from this discussion? What is that still bugs me? Have I got the answer? Yes, then I would like to note down the answer here © Anjana: The Educating PeopleDecember 2004 24 Effective Communication: Presentation & Writing Skills KReSIT Sustaining Excellence

25. Summary of the Session

26. What have I added to my knowledge? What is the one significant take-home from this discussion? What is that still bugs me? Have I got the answer? Yes, then I would like to note down the answer here © Anjana: The Educating PeopleDecember 2004 26 Effective Communication: Presentation & Writing Skills KReSIT Open House

27. Summary of the Discussion

28. What have I added to my knowledge? What is the one significant take-home from this discussion? What is that still bugs me? Have I got the answer? Yes, then I would like to note down the answer here © Anjana: The Educating PeopleDecember 2004 28 Effective Communication: Presentation & Writing Skills KReSIT Visuals: Role

29. What have I added to my knowledge? What is the one significant take-home from this discussion? What is that still bugs me? Have I got the answer? Yes, then I would like to note down the answer here © Anjana: The Educating PeopleDecember 2004 29 Effective Communication: Presentation & Writing Skills KReSIT Visuals: What’s a Good Visual?

30. What have I added to my knowledge? What is the one significant take-home from this discussion? What is that still bugs me? Have I got the answer? Yes, then I would like to note down the answer here © Anjana: The Educating PeopleDecember 2004 30 Effective Communication: Presentation & Writing Skills KReSIT Visuals: Contents of a Good Visual

31. What have I added to my knowledge? What is the one significant take-home from this discussion? What is that still bugs me? Have I got the answer? Yes, then I would like to note down the answer here © Anjana: The Educating PeopleDecember 2004 31 Effective Communication: Presentation & Writing Skills KReSIT Visuals: Suggested Fonts/Colours

32. Summary of this Session

33. The Overall Summary of Day 1 What was I at 9.30 AM on Day 1 of this Programme? What have I discovered about myself at 6.00PM on Day 1? My Strengths 1 2 3 My weaknesses 1 2 3 What are my plans for improvement from where I am today to the Very Good/Excellent Rating?

34. What have I added to my knowledge? What is the one significant take-home from this discussion? What is that still bugs me? Have I got the answer? Yes, then I would like to note down the answer here © Anjana: The Educating PeopleDecember 2004 34 Effective Communication: Presentation & Writing Skills KReSIT Written Communication Where are we? Presentation of Summary Reports of Day 1 & Critique Session 1 Session 2 Discussions Session 3 Overall Summary of Day 1

35. SUMMARY OF SESSION

36. What have I added to my knowledge? What is the one significant take-home from this discussion? What is that still bugs me? Have I got the answer? Yes, then I would like to note down the answer here © Anjana: The Educating PeopleDecember 2004 36 Effective Communication: Presentation & Writing Skills KReSIT Written Communication Types Memos Reports Proposals Research Reports

37. What have I added to my knowledge? What is the one significant take-home from this discussion? What is that still bugs me? Have I got the answer? Yes, then I would like to note down the answer here © Anjana: The Educating PeopleDecember 2004 37 Effective Communication: Presentation & Writing Skills KReSIT Reports: Points of Importance Defining the Purpose Investigating the Topic Organising the Report into Sections Deciding on the Order of presentation Deciding on the Order of writing Numbering the Sections/Paragraphs Planning the writing Revising & Finalising

38. What have I added to my knowledge? What is the one significant take-home from this discussion? What is that still bugs me? Have I got the answer? Yes, then I would like to note down the answer here © Anjana: The Educating PeopleDecember 2004 38 Effective Communication: Presentation & Writing Skills KReSIT Written Communication Order of Writing/Presenting WRITINGPRESENTING IntroductionTitle of Report DiscussionsContents Page Summary & ConclusionsAbstract RecommendationsIntroduction AbstractSummary & Conclusions TitleRecommendations Contents ListDiscussionsAppendices

39. What have I added to my knowledge? What is the one significant take-home from this discussion? What is that still bugs me? Have I got the answer? Yes, then I would like to note down the answer here © Anjana: The Educating PeopleDecember 2004 39 Effective Communication: Presentation & Writing Skills KReSIT Written Communication Mind/Concept Mapping Central Idea Connected Ideas Emanating out of the central idea and Radiating in all directions Links with the central idea identified by Looking for Relationships Thinking non-linearly Remember Use Capital letters for ease in reading Leave lot of space for including new links/ideas

40. SUMMARY OF SESSION

41. What have I added to my knowledge? What is the one significant take-home from this discussion? What is that still bugs me? Have I got the answer? Yes, then I would like to note down the answer here © Anjana: The Educating PeopleDecember 2004 41 Effective Communication: Presentation & Writing Skills KReSIT E-mails Use e-mails the way you want everybody to use Take another look before sending…ALWAYS Quote original messages properly…DON’T DISTORT/ MODIFY Be careful of Irony…ALWAYS Clean-up e-mails before sending… SPELLINGS/FORMATTING/NUMBERING Send e-mail (not HTML) when in doubt Don’t write mails in ALL CAPS…DIFFICULT TO READ Ask before sending large Attachments…YOUR LOCAL SPACE Avoid SMILEYS…please

42. Summary of Session

43. OVERALL SUMMARY OF DAY 2

44. MY TAKE-HOME FROM THIS PROGRAMME Presentation Skills 1 2 3 4 Writing Skills 1 2 3 Combining Writing & Presentation Skills 1 2 3

45. MY ACTION PLAN FOR IMPROVEMENT (Please write, in 100 words)

46. TRACKING MY ACTION PLAN MonthStrengthWeakness Change (+ or -) December 2004 January 2005 February 2005 March 2005 April 2005 May 2005 June 2005 July 2005 August 2005 September 2005 October 2005 November 2005

47. LET’S KEEP IN TOUCH…for mutual benefit Contact Address:701 Devgiri, IIT Bombay Staff Coop Housing Society, Nr: S M Shetty High School Hiranandani Gardens Powai, Mumbai 400 076 Phone:022 25700908 (Landline) 9820217151(Mobile) E-mail:manantha@it.iitb.ac.in What do we expect from you? a)Regular Practice by exploiting every opportunity to make a presentation (be it a team discussion, presentation to PL/GL, Periodic Presentations, Technical Presentations, Handling Training etc.) b)Periodic Communication on status to manantha@it.iitb.ac.in c)Your completed Track Report (Dec 2004-Nov 2005) All the best…Happy PRESENTING and…WRITING!! After all…you have to think… BEYOND the OBVIOUS