1. IT Governance Rich Flanagan IT Governance Archetypes & Mechanisms Week 5

2. IT Governance Rich Flanagan Starting Point The new CIO of a company has asked you to help her organize her IT organization. You have already done everything we have covered in class to date. What do you know? Business strategy Role of IT IT principles Strategy committee Steering team Enterprise architecture Long term plan

3. IT Governance Rich Flanagan Organizing an IT Function What functions are critical to an IT organization? Would you organize around them? Operations Application Development Architecture Program Management Office Security Compliance/Quality Finance Relationship management

4. IT Governance Rich Flanagan Segregation of Duties What is it and why is it important? Why is it important to: – IT vs. User Departments – DBA’s vs. the rest of IT – Application Development vs Application Maintenance – Application Development vs DBA’s & IT Operations – Security vs the rest of IT

5. IT Governance Rich Flanagan CIO BU1BU2BU3BU4Corporate Application Shared Competency Center Infrastructure Shared Service Enterprise Architecture Strategic IT Investments CISO Performance & Management Alcan’s IT Leadership Team

6. IT Governance Rich Flanagan Organizing IT Each team has six concepts and 30 minutes Answer the following questions – What does this concept mean to an IT organization? – How do they relate to the Gartner article? – Why is this concept important to organizing the IT function? – What would the IT organization look like if this was done well? Poorly? Hint: Look at APO01, APO06, & APO08

7. IT Governance Rich Flanagan APO07 Manage Human Resources 01 Maintain appropriate staffing 02 Identify key personnel 03 Maintain skills and competencies 04 Performance management 05 Track usage of IT & business resources 06 Manage contract staff Why might you have trouble with the number of people to have in the organization? What would you check before you hire someone? Once you know, how would you use the information? When would this be particularly challenging? How would you see this working? Once you know, how would you use the information? Why bother? How different?

8. IT Governance Rich Flanagan APO07 Manage Human Resources 01 Maintain appropriate staffing 02 Identify key personnel 03 Maintain skills and competencies 04 Performance management 05 Track usage of IT & business resources 06 Manage contract staff