1. Learning from our Peers Rockford Memorial/Lutheran General Experience

2. RMH “Superior Care. Every day. For all our patients.”“Superior Care. Every day. For all our patients.” Largest health system serving northern Illinois and southern WisconsinLargest health system serving northern Illinois and southern Wisconsin 396-bed tertiary care hospital396-bed tertiary care hospital Built on commitment to clinical excellence, cutting edge technology and meeting the health care needs of the region.Built on commitment to clinical excellence, cutting edge technology and meeting the health care needs of the region.

3. Objectives Partner with GOH to increase hospital-wide donation awarenessPartner with GOH to increase hospital-wide donation awareness Nurture a culture that supports donationNurture a culture that supports donation Visit a top-producing donor hospital to gain insight to their strategies, protocols, and processes on how donation works for themVisit a top-producing donor hospital to gain insight to their strategies, protocols, and processes on how donation works for them Hospital tour, lunch and networking with teams from both RMH and Lutheran GeneralHospital tour, lunch and networking with teams from both RMH and Lutheran General

4. Key Learning GOH liaison is recognized as part of the “team”.GOH liaison is recognized as part of the “team”. Develop standing orders for donation.Develop standing orders for donation. Create a process for collaboration during each case followed by a coordinated debriefing with GOH and hospital staffCreate a process for collaboration during each case followed by a coordinated debriefing with GOH and hospital staff Value of “Huddles”Value of “Huddles”

5. Key Learning Importance of the role of the Chaplain and of Ethicist on team.Importance of the role of the Chaplain and of Ethicist on team. On-going education for all nursing, medical and chaplain staff.On-going education for all nursing, medical and chaplain staff. Physician championPhysician champion Making donation a part of their everyday process and very much a part of their culture.Making donation a part of their everyday process and very much a part of their culture.

6. Honoring Donors “Donate Life Flag”“Donate Life Flag” Tribute to the donor familyTribute to the donor family Raises awareness to staff and visitors.Raises awareness to staff and visitors. Embraced by our organizationEmbraced by our organization