1. Governance of Collective Management in EU Relationship with users Olav Stokkmo, CEO, IFRRO 23 April 2010EC DG Internal Market hearing, Brussels

2. Governance IFRRO Instruments focus transparency i.Core Values Creator/publisher decides administration of their works Highest ethical standards when dealing with rights ii.Relationship between RROs Creator/Publisher – RRO information RRO to RRO information iii.Code of Conduct Rightholder representation and relationship; distribution User relationship

3. Consumer – RRO Relationship Product Market Information Repertoire Mandates Legislation Categories Creators Publishers Works Uses allowed Multiple copies Secondary Non–commercial Institutional One stop shop Institutions Corporations Organisations Categories of Works Creators Publishers Exclusions

4. User Relationship Information from IFRRO sources From IFRRO Website & Directory Repertoire Governance structure Material covered Bilaterals Financial data: Collection/Distribution Contact details

5. User Relationship Individual RROs - Examples

8. User Relationship In c onclusion RROs offer IFRRO view transparency balanced information comprehensive information No need for EC Directive Welcomes a dialogue