1. Hearing on report: “Market Entrant Processes, Hurdles and Suggestions in the Nordic Energy Market – the View of the Market” Marielle Liikanen, Chair Retail Market Working Group, NordREG

2. Agenda Agenda itemsSpeaker 12.00-13.00Lunch and registration 13:00-13:15Introduction Marielle Liikanen, Chair Retail Market WG, NordREG 13:15-14:30Presentation of report and responses from public consultation Philip Lewis VaasaETT Presentation followed by Q&A 14:30-15:00Coffee break 15:00-16:00Panel discussion Panelists: Jukka Toivonen, Fortum (Nordic Supplier) Markus Winfridsson, Hyvä Hinta (Broker) Ilmo Luoanasmaa, There Corporation (ESCO) Claes Nilsson, Oberoende Elhandlare Thomas Elgaard Jensen, Energi Danmark Philip Lewis, VaasaETT 16:00-16:30Sum up and conclusions of the day Marielle Liikanen, Chair Retail Market WG, NordREG

3. Background NordREG has identified four areas as the most important to harmonise in order to achieve a Nordic harmonised retail market: Combined billing Supplier switch and customer moving Information exchange Customer interface Mapping of the regulatory framework and other conditions that a supplier and energy service provider faces when entering the national Nordic electricity markets What areas can NRAs influence, what areas are out of NRAs control

4. Thank you for your participation!