1. Άννα Κ. Ζαρκάδα Διαφήμιση & Προώθηση Πωλήσεων ΜΠΣ στη Διοίκηση Υπηρεσιών Αξιολόγηση : Reflective journals

2. Generic skills development Assuming personal responsibility for outcomes Confidence in written communication Openness to new ideas Testing out new ideas Experience in documenting and reflecting on learning Objective self-observation Critical analysis and interpretation skills Connecting course material with life experience Deep learning

3. What is a reflective journal? Definition a steadily growing document that you write, to record the progress of your learning and your response to it. NOT... a summary of the course material a learning log = a record of events Contents summaries and key points of lectures, class discussions, your readings, research & experiences your reactions to each of your learning activities your reflections and thoughts Theoretical foundations self directed learning "you don't know what you know till you've written it down” by telling yourself what you've learned, you can track the progress you've made. you begin to notice the gaps in your knowledge and skills.

4. Key elements of a reflective journal DESCRIPTION what when where how who else was involved why DESCRIPTION what when where how who else was involved why REFLECTION aims behaviour thoughts feelings personal observations REFLECTION aims behaviour thoughts feelings personal observations LEARNING what I’ve learnt how I’ve changed what I’d have done differently LEARNING what I’ve learnt how I’ve changed what I’d have done differently

5. Function of the reflective journal Description Analysis Criticism Reflection and response enjoyment disappointment fear change

6. Entries can include Points that you found specially interesting and would like to follow up in more detail. Questions that came up in your mind, because of points made in material you read on this topic. After a class (immediately after it, if possible) try to remember the main things you learned. Notes from other material you read as a result of the course. A record of everything you read in this subject area with a sentence or two on the main points an article was making and how useful you found it. Your feelings and reflections on this course, and how well it is meeting your needs. How your learning in this course is related to what you're learning in other ways. Which sources did you learn most from? Which did you learn least from, and why was that? Feel free to use varied forms of writing: quotations, tables, diagrams, and pictures (either sketched by you, or found elsewhere)

7. Questions to ask yourself What did I read for this session ? What was the most interesting thing I read for this session - why was that? What were three main things I learned from this session? What did I previously think was true, but now know to be wrong? What have I changed my mind about, as a result of this session? What did we not cover that I expected we should? What was new or surprising to me? What have I learned in this session that I may be able to use in future? What am I still unsure about? Issues that interested me a lot, and that I would like to study in more detail Ideas for action What I most liked about this session was... What I most disliked about this session was...

8. Tips Record all learning events Research key issues and study as widely as possible Write as soon after each learning event as possible Be consistent Be personal Be honest Be fair and objective Write for yourself NOT to please me

9. Assessment criteria 1. Coverage of course material 2. Completeness of entries 3. Range of experiences sought 4. Quality and depth of questions posed 5. Strategies for answering questions 6. Evidence of critical analysis 7. Evidence of developing self-awareness and self-reflection relating to learning 8. Capacity to demonstrate connections between personal experience and new knowledge in the discipline 9. Evidence of connection between self-reflection and achievement of learning outcomes, generic skills and/or professional attributes 10. Creativity and quality of presentation