1. By: Lutfi Faiztantia
Business Letter

2. Definition of Business Letter
Business letter is a form of written communication within an organization or between two organizations. It is differentiated from a general letter by its layout and form which is well established by convention and practice.

3. The Importance of Business Letter
Properly written, business letters can give a positive reflection on a business and individual.
Effective communication can shape company's reputation, improve productivity, develop clientele and allow the company to run more efficiently.

4. Part of Business Letter
The Heading—consists of the name of the firm or the individual and the address. These are the essentials for a printed letterhead, although there may be additional printed data.
The Date Line—consists of the month, the day of the month, and the year.

5. Use Mr. or Ms. before the receiver’s name.
Salutation
Begin with Dear:
Use Mr. or Ms. before the receiver’s name.
Use Dear or Attention followed by an appropriate title, such as Customer Service Department or Sales Manager.
Use Dear Sir or Madam or Ladies and Gentlemen. Include BOTH genders for a general audience.

6. Body Paragraph
In the first paragraph, consider a friendly opening and then a statement of the main point.
The next paragraph should begin justifying the importance of the main point.
The closing paragraph should restate the purpose of the letter and, in some cases, request some type of action.

7. Closing
The closing begins at the same horizontal point as your date and one line after the last body paragraph.
Capitalize the first word only (for example: Thank you) and leave four lines between the closing and the sender's name for a signature.
A comma should follow the closing.

8. Conclusion
Business letters are a form of communication and they are very important. A good business letter is very important because it carries the message of the organization to the customers, employees, suppliers, the government and media and will ensure that there are no misunderstandings and confusions that can result in conflicts.