1. www.tils.qut.edu.au Peter Kurtz Manager, Network Operations Centre

2. www.tils.qut.edu.au QUT Network Infrastructure Central Overview Data Network Monitoring Voice Network Monitoring System Monitoring Environmental Monitoring IT Asset Management System Outline

3. www.tils.qut.edu.au QUT WAN

4. www.tils.qut.edu.au QUT Core

5. www.tils.qut.edu.au QUT Network 45,000 staff and Students 750 + Servers 28768 Network Ports 1117 Switches / Devices 13 x Cisco routers 2 x Juniper routers Border & Corporate Cisco Firewalls FSM 2 x Cisco VPN 3000s devices x Dialin Cisco modems

6. 457 x Cisco Aps o 1231, 1242 o 1131, 1252 o 1141 5 x Cisco Controllers o 4 x WiSM (2 x 4400) o 1 x 2106 1 x Location Server Radius Authentication o AD + Free Radius 2 x VPN devices 2 x Intrusion Prevention System (IPS) QUT Wireless Design

7. Information Technology Services CRICOS No 00213J Wireless Coverage Maps

8. www.tils.qut.edu.au Data Network Monitoring Central log Server Syslogs, netflow, authentication logs etc. Statseeker Ciscoworks IARF In house software – C and Perl scripts Wireless stats CPU and Memory etc..

9. www.tils.qut.edu.au Ciscoworks LMS 3.1 Device configuration roll out; such as the configuration of the FaST trial. Configuration collection; Used for processing device compliance in release management. Inventory reports & Compliance management User tracking; we can find users and their switch ports, IP address, from MAC address or random attributes. Topology manager; Visualise the network and display it's current status in regard to, link status, spanning-tree status, etc.

10. www.tils.qut.edu.au Statseeker

11. www.tils.qut.edu.au In-house Monitoring @ QUT

12. www.tils.qut.edu.au Wireless Monitoring

13. www.tils.qut.edu.au Central Management using WCS Cisco Unified Wireless Networking WCS manages the Controllers Controller manage the APs Bulk configuration using templates Service Statistics – Usage, Availability, Errors, Rouge APs APs are configured dynamically using LWAPP LWAPP (Light Wight Access Point Protocol) CAPWAP (Control And Provisioning of Wireless Access Points) RFC4118 Wireless Control System

14. www.tils.qut.edu.au WCS alerts on Rouge APs Detecting their signal Providing the location Categorise types access points WCS Contains Rouge APs Controllers disassociation requests to clients contacting the rouge access point Airmagnet laptop Analyser to detect rouge access points in the field Access Point Rouge Detection

15. www.tils.qut.edu.au Internet Access @ QUT Internet Access Audits Firewall Rules

16. www.tils.qut.edu.au Voice Monitoring @ QUT PABX System 8100+ extensions IPTel 1200+ Alcatel’s 4760 Omnivista –Incidence Monitoring –Network Topology Tool –Performance/Utilisation Monitoring

17. www.tils.qut.edu.au Server Monitoring @ QUT Using a mixture of open source products and Vendor supplied tools from HP, VMware and Sun. Open Source tools include Nagios and Cacti + in-house system called SMAR (System Monitoring and Reporting). Over 750 servers monitored by ITS. Monitoring Service is under review to consider new technologies such as Hyperic HQ, and MS SCOM etc.

18. www.tils.qut.edu.au Power and UPS Monitoring temp in data centers Swipe access CCTV Monitoring Environment Monitoring@ QUT

19. www.tils.qut.edu.au Finance system Ciscoworks 2009 Project to develop a prototype database IT Asset Management@ QUT

20. www.tils.qut.edu.au IT Asset Life Cycle Tracking –Procurement, RMA, Write offs –Finance system connection –Electronic Stocktakes Develop a Dashboard – one view –Data Network, PABX, Hosts, UPS Where to next?

21. www.tils.qut.edu.au Questions