1. Helping Agencies Move to the Cloud March 19, 2013 Mr. Stanley Kaczmarczyk Acting Director Strategic Solutions and Security Services, General Services Administration (GSA), Federal Acquisition Service (FAS), Integrated Technology Services (ITS)

2. Welcome 2 An Introduction to GSA FAS ITS and Cloud Computing Services (CCS) GSA Cloud Acquisitions Vehicles Cloud Services Broker: The landscape for acquiring cloud services Today’s Presentation Focus :

3. 3 An Introduction to GSA FAS ITS and Cloud Computing Services (CCS)

4. Total IT Spending Potential Spending on Cloud Computing $ 80 Billion $ 20 Billion Abstract 4 Cloud Computing Technology is emerging and redefining the way information technology (IT) is delivered to government agencies. Source: OMB, Federal Cloud Computing Strategy, February 8, 2011 Potential IT Federal Spend on Cloud Computing The General Services Administration (GSA) Federal Acquisition Service (FAS) Office of Integrated Technology Services (ITS) is committed to providing the agencies with broadly accepted cost and time savings procurement vehicles to increase government efficiency through the adoption of cloud computing technologies.

5. The Office of Integrated Technology Services ITS offers government customers access to IT products, services, and strategic solutions 5 ITS Great Government through Technology Software Products and Services Professional Services Hardware Products and Services Security Communications and Network Services Offerings Strategic Solutions

6. ITS Organization Chart 6 Federal Acquisition Service Integrated Technology Services Assisted Acquisition Service Customer Accounts & Research PBS OCSIT OGP OSBU Regions Staff Regions Staff Office of Strategic Programs Center for GWAC Programs Center for Strategic Solutions and Security Services Technology Optimization Division (Cloud Computing Services PMO) Technology Optimization Division (Cloud Computing Services PMO) Security Services Division HSPD-12 - USAccess Strategic Solutions Division (SmartBUY Program)

7. Program Offerings 7 GSA FAS ITS Center for Strategic Solutions and Security Services (CS4) key offerings include the: SmartBUY Program HSPD-12 – USAccess Program Security Services Cloud Computing Services (CCS) Program Management Office (PMO) managed Cloud Acquisition Vehicles (CCS PMO) GSA FAS ITS supports agency mission through a portfolio of IT products, services and integrated solutions that reduces Acquisition TIME, COST, and RISK.

8. 8 Cloud Computing Services (CCS) Program Management Office (PMO) Managed Cloud Acquisition Vehicles

9. CCS PMO Cloud Acquisition Vehicles 9 The GSA FAS ITS CCS PMO offers the government two (2) cloud acquisition vehicles: Infrastructure as a Service Blanket Purchase Agreement Email as a Service Blanket Purchase Agreement

10. Infrastructure as a Service BPA 10 IaaS BPA Infrastructure as a Service Blanket Purchase Agreement Enables the Government to buy services from 3 lots: o Lot 1 - Cloud Storage o Lot 2 - Virtual Machines o Lot 3 - Web Hosting Period of performance: October 15, 2010 to October 14, 2015

11. Email as a Service BPA 11 EaaS BPA Email as a Service Blanket Purchase Agreement Enables the Government to buy from following five (5) service offerings: o Email as a Service o Office Automation o Electronic Records Management o Migration Services o Integration Services Period of performance: September 1, 2012 to August 31, 2017 Consumers can select from the four (4) delivery models : “Government Community Cloud”, “Private Cloud”, “Secret Enclave Cloud” or “Public Cloud“

12. Schedule 70 12 The IaaS and EaaS BPAs leverage IT Schedule 70, one of the most widely used IT acquisition offerings available to federal, state, local and tribal governments.

13. GENERAL SERVICES ADMINISTRATION (GSA) OFFICE OF CITIZEN SERVICES AND INNOVATIVE TECHNOLOGIES (OCSIT) $20.76M Awarded JANUARY 2012 Lot 3 - Web Hosting 5 Year, Public website hosting DEPARTMENT OF HOMELAND SECURITY (DHS) $1.8M Awarded SEPTEMBER 2011 Lot 3 - Web Hosting 3 Year Public Cloud Web Content Management Services DEPARTMENT OF LABOR (DOL) $6M Awarded NOVEMBER 2011 Lot 2 & Lot 3 5 Year Enterprise Case and Content Management NATIONAL ENDOWMENTS FOR THE HUMANITIES (NEH) $250K Awarded MARCH 2012 Lot 2 - VIRTUAL MACHINE 5 Year, Public website hosting NATIONAL ARCHIVES AND RECORDS ADMINISTRATION (NARA) $ 80K Awarded MARCH 2012 Lot 3 - Web Hosting 1 Year, website hosting Environmental Protection Agency (EPA) $15M Awarded JUNE 2012 Lot 2 & Lot 3 3 Year Federal Trade Commission (FTC) $230K Awarded JULY 2012 Lot 3 - Web Hosting ; 1 Year U.S. Fish & Wildlife Service $ 482K Awarded SEPTEMBER 2012 Lot 1 – Cloud Storage; 3 Year IaaS BPA Early Adopters – Awards until date 13

14. Email as a Service (EaaS) BPA Interest 14 Cloud PMO is engaging with 60+ government organizations that are interested in learning more or procuring from the EaaS BPA Range of customer engagements across federal, state, local and tribal government organizations Primarily civilian federal government interest Government Community Cloud is the preferred cloud email deployment model Growing interest in Records Management (Lot 3) Smithsonian Astrophysical Observatory (SAO) (RFQ) and US Army (Draft RFQ)

15. Why use a pre-existing GSA vehicle? Potential to save 13 months in procurement time for large acquisitions SAVE TIME Shorter acquisition times can free up agency resources and money REDUCE COST REDUCE COST 77.9% of vendors awarded on full and open IT contracts for single agencies were already available on ITS GWACS or Schedule 70 REDUCE DUPLICATION Pre-vetted contracts that reduce procurement lead times and provide access to premier industry partner pool chosen following a stringent selection process REDUCE RISK REDUCE RISK 15

16. Value Proposition of GSA Vehicles 16 Purchasing cloud services through an existing contract is faster and less costly. In accordance with FAR 8.405-3, a GSA Schedule BPA: Simplifies recurring acquisitions of products and services Provides an opportunity to negotiate further discounts Reduces administrative efforts Obtains best value by leveraging buying power Provides streamlined ordering procedures Allows for quicker turnarounds on orders Incorporates terms and conditions consistent with the underlying contract On an average, the agencies completed procurement and made an award against GSA’s IaaS BPA within 2 months after releasing their solicitation.

17. GSA Assistance & Resources 17 The CCS PMO guides customers through the entire cloud procurement process. The CCS PMO offers customers support materials (Including the Ordering Guide, vendor contact information, Independent Government Cost Estimator (IGCE), and other useful templates). GSA Assisted Acquisition Services (AAS) can offer more customized acquisition, project management, and financial management services for large and/or complex IT and Professional Services solutions.

18. 18 Cloud Services Broker: The landscape for acquiring cloud services

19. Need for a New Cloud Acquisition Model 19 Government Cloud Consumer Cloud Service Provider XaaS – Individual Cloud Procurements “Enterprises are already negotiating multiple contracts with multiple Cloud Service Providers. And multiple contracts mean multiple payments […] multiple data streams and multiple providers to check up on” – Daryl Plummer, Gartner Large scale Government adoption of cloud slowed by issues such as complexity of integration, acquisition and security. The current acquisition model of individual cloud procurement is limiting the amount of savings that the Government can achieve by adopting cloud. Lessons Learned reflect limitations with current Cloud Acquisition Model Duplication of cloud acquisition across agencies Long lead times for cloud procurement Limited knowledge of procuring cloud services Delays achieving Cloud Security Assessment & Authorization (A&A) Inconsistent cloud standards Continuously evolving vendor technology risk of vendor lock-in Cloud acquisition sprawl - negotiating with multiple cloud providers Limited aggregation of spending volumes Challenges include:

20. What is Cloud Services Broker? 20 1 – Managing access to cloud services, identity management, performance reporting, enhances security, etc. 2 – Integration of multiple services into 1+ new services, data integration, secure data 3 – Broker has ability to choose services from multiple agencies Cloud Broker Cloud Service Provider Cloud Service Consumer Cloud Auditor 1 – Service Intermediation 2 – Service Aggregation 3 – Service Arbitrage Cloud Services BrokerExamples of Cloud Services Broker Actors TermDefinitionSource Cloud Broker A cloud broker is an entity that manages the use, performance and delivery of cloud services and negotiates relationships between cloud providers and cloud consumers NIST Cloud Services Broker A cloud services brokerage is a business model in which a company or other entity adds value to one or more (generally public or hybrid, but possibly private) cloud services on behalf of one or more consumers of those services Gartner Sources: NIST & Gartner 20

21. GSA is exploring the CSB Landscape 21 GSA is currently investigating options for a next generation cloud computing services business model where federal agencies achieve speed and cost savings in procuring a range of cloud services to accelerate government-wide cloud adoption. Adopting the cloud broker model is just one potential option under GSA’s consideration, and GSA is currently not making bid decisions on a Cloud Brokerage contract vehicle.

22. Early Government Adopters of CSB Model 22 Two(2) agencies have already implemented the cloud services broker model: Department of Energy (DOE), National Nuclear Security Administration (NNSA) o Adopted the CSB model called YOURcloud State of Texas Department of Information Resources (DIR) o Implemented the cloud services broker pilot focused on infrastructure as a service offerings.

23. Agencies Exploring the CSB Model 23  Defense Information Systems Agency (DISA) will act as Enterprise Cloud Services Broker for DoD. DISA released their Cloud Broker RFI in FY12 Q4.  GSA has collaborated with agencies such as HHS, DHS, NASA, DOJ, and DISA for GSA’s CSB Market Research.

24. GSA Goals for Next Generation Model 24 Standardize cloud service offering Promote interoperability and portability Move towards pay-per-use Standards monitoring Introduce Higher Flexibility o On-boarding of new providers o Dynamic services Drive lower prices o Enhanced competition o Demand aggregation Institute consistent processes Standardized terms/conditions o Service Level Agreements o Security Support range of acquisition types from commodity to customized

25. Cloud Services Broker Value Proposition 25 Government Cloud Consumer Cloud Service Provider Cloud Service Broker Intermediated Services Through Broker Maximized federal purchasing power of cloud solutions across agencies Reduced duplication of cloud procurement Aggregated services reducing acquisition complexity Increased vendor competition and reduced pricing Ecosystem of partners – one location to find customized services Potential for value added services such as federated Security, SLA management, governance & policy management Promotes innovation and offers mechanisms to keep up with rapidly changing technology “A viable CSB provider can make it less expensive, easier, safer and more productive for companies to navigate, integrate, consume and extend cloud services, particularly when they span multiple, diverse cloud services providers.” – Gartner Potential Value of Cloud Services Broker Business Model The Cloud Services Broker could potentially solve challenges that are slowing adoption of cloud services, and help accelerate Government savings.

26. Update on GSA’s Cloud Brokerage RFI 26  GSA issued the Cloud Brokerage Request for Information (RFI) on July 17, 2012 and received 81 responses from industry  GSA collaborated with several federal agencies such as HHS, DHS, DISA, NASA that have expressed interest and assisted with developing the RFI  Hosted an Industry Day on Aug 2, 2012 with over 150 attendees  GSA completed assessment of all 81 responses and identified 17 RFI respondents for deep dive sessions.

27. Accomplishments (As of February 2013) 27 Completed Milestones & Activities JAN 2012 Fiscal Year ‘12 [Q2 (1/1/12) – Q4(10/31/12)] FY12 Q4 Ends | FY13 Q1 Begins GSA Kicks Off Cloud Broker Initiative FEB 2012 Cloud Broker Brainstorming Group Formed; Sessions Begin APR 2012 Cloud Broker Brainstorming Sessions Continue MAY 2012 GSA/ Brainstorming group decides to develop the Cloud Broker RFI JUL 2012 *GSA issues Cloud Broker RFI AUG 2012 GSA hosts Cloud Broker Industry Day FY12 Q2 Begins SEPT 2012 RFI Response Deadline OCT 2012 GSA initiates RFI Response Review (150 attendees) (GSA received 81 responses) NOV 2012 Initial Assessment of RFI Responses Completed JAN 2013 GSA Selects & Invites few RFI RFI Initial Assessment Summary Report DEC 2012 [FY13 Q1] Respondents for Deep Dive Completed FY13 Q2 Begins FY 12 Q2:GSA kicks off the Project; engages Brainstorming group FY 12 Q3:GSA to decides to issue RFI; gathers requirements and develops RFI FY 12 Q4:GSA publishes the RFI, engages Industry; collects & compiles RFI responses FY 13 Q1:GSA completes initial RFI review & assessment; develops summary report FY 13 Q2:GSA selects and invites RFI respondents for deep dive meetings FY 13 Q2:In Feb ‘13, GSA completes Round 1 meetings with selected RFI Respondents *Key Milestones

28. CSB Next Steps 28 In FY 13 Q4, GSA intends to launch the CSB pilot Forthcoming activities include: o Re-engage with the original brainstorming group to establish the CSB pilot scope, requirements and timeline and/or determine alternate solution(s). o Identify CB vendor(s) that meet GSA’s pilot scope and requirements. o Complete the CSB Market Research phase and determine the viability and feasibility of the Cloud Services Broker solution

29. Summary of RFI Respondents 29 Respondent Position by Business Model

30. GSA Round 1 Deep Dive Candidates (Slide 1) 30 Vendor NamePositionSizeBusiness Type Accenture ProLargeSystems Integrator AT&T ConLargeCloud Provider Autonomic Resources ConSmallCloud Provider Blackstone Technology Group ProSmallConsulting Capgemini Government Solutions ProLargeSystems Integrator Carahsoft ProSmallReseller CGI ProLargeSystems Integrator ComputeNext ProSmallCloud Broker Duncan LLC ProSmallCloud Broker GSA invited 17 of the 81 RFI Respondents for Deep Dive sessions

31. 31 Vendor NamePositionSizeBusiness Type Google ConLargeCloud Provider Hitachi Consulting ProLargeSystems Integrator IBM ConLargeSystems Integrator Infozen ProSmallCloud Broker Jamcracker ProMediumCloud Broker NJVC ProSmallCloud Broker QinetiQ North America, Inc. ProLargeSystems Integrator SiloSmashers ProSmallConsulting GSA Round 1 Deep Dive Candidates (Slide 2)

32. Need Additional Information? 32 Want to learn more about the GSA FAS ITS Cloud Computing Services (CCS) PMO?? o Visit www.gsa.gov/cloud to learn more out about the CCS PMO cloud acquisition vehicles and services.www.gsa.gov/cloud o Contact our team for additional questions – Email us your questions and requests at cloudpmo@gsa.gov and we will be in touch. cloudpmo@gsa.gov

33. Q&A 33 Questions from the Audience

34. Contact Information 34 Mr. Stanley Kaczmarczyk Acting Director Strategic Solutions and Security Services Federal Acquisition Service (FAS), Integrated Technology Services (ITS) Email: stan.kaczmarczyk@gsa.govstan.kaczmarczyk@gsa.gov Phone: (703) 306-7475