1. Rendez-Vous de Septembre Monte-Carlo September, 2002 Patrick Snowball Executive Director, Aviva UK General Insurance Market

2. Agenda £ / € Conversion Rate 1.6 Motor General Liability Domestic Property Commercial Property Introduction

3. UK GI Industry “Insurance Profit” Underwriting Result Investment Income "Insurance profit" "Insurance Profit" % of Premiums Written Euro billion % of Written Premiums Source : Warburg Dillon Read “UK Insurance Prospects” (February 1999) - 1998 -2000

4. Motor Underwriting Results Motor Premiums 2001 € 14,217 million Source : ABI - Insurance Statistics Yearbook 1990-2001 % of Premiums Under writing Result (Euro million)

5. % of Premiums Under writing Result (Euro million) Domestic Property Premiums 2001 € 6,624 million Source : ABI - Insurance Statistics Yearbook 1993-2001 Domestic Property U/W Results

6. Commercial Property U/W Results % of Premiums Under writing Result (Euro million) Commercial Property Premiums 2001 € 3,688 million Source : ABI - Insurance Statistics Yearbook 1993-2001

7. General Liability Underwriting Results % of Premiums Under writing Result (Euro million) General Liability Premiums 2001 € 2,871 million Source : ABI - Insurance Statistics Yearbook 1990-2001

8. UK General Business Premium Income By Class of Business NWP - Net Written Premiums Source : ABI Insurance Statistics Yearbook 1991-2001 2000 Motor 1998 1999 Domestic Property Commercial Property General Liability NWP 10,418 7,025 3,383 2,559 3,443 11,270 6,220 3,505 2,084 3,837 NWP € million Pecuniary Loss Accident and Health4,590 4,825 Marine, A & T 816 625 Total32,23532,366 12,634 6,249 3,686 2,011 4,007 5,675 576 34,838 2001 NWP 14,217 6,624 3,688 2,871 4,514 6,352 735 39,001

9. Underwriting Results by Class of Business Motor 199819992000 Domestic Property Commercial Property Pecuniary Loss General Liability € million (2,366) (457) (92) 348 (657) (1,473) (696) (420) 239 (551) Source : ABI - Insurance Statistics Yearbook 1991-2001 Marine, A & T (66) (140) Accident and Health (43) (12) Total (3,333) (3,031) (2,088) (335) (325) 465 (379) (39) (118) (2,818) 2001 (197) (580) 143 227 (912) (187) 101 (1,405) € million