1. Network Management NTW Track 4

2. Your Instructors Barbara Fraser Geoff Huston Nur Zincir-Heywood David Conrad

3. Each day we will…. zstart at a decent hour - 9:00 zmorning break - 10:30 zlunch - 12:30 -13:45 zafternoon break 15:30 zcompleted 5:30 (or thereabouts) zsome evening work

4. Overview zMonday yIntroduction and Overview yNational Internet evolution yThe Internet Structure yIntroduction to Routing zTuesday yArchitecture of the ISP yManagement Tools and Techniques yCosts and Pricing yBusiness Planning z Wednesday ySecurity z Thursday yManagement & Operations yCapacity Planning yServices z Friday yDNS infrastructure yISP Services yIndustry Trends z Saturday yPresentations yQ & A

5. Monday AM zAdministrivia ySetting Expectations zIntroductions ystudents to describe themselves and their objectives for this week zEvolution of National Internet Infrastructures

6. Monday PM zHow is the Internet glued together yIllustrating the structure within the anarchy zIntroduction to IP Routing

7. Tuesday AM zCost and Pricing Aspects of the Internet zThe Internet Business Model ySpreadsheet model of Internet Service enterprise

8. Tuesday PM zThe Architecture of an Internet Service yTechnical Management yOperational Management yResource Management yService Management zAnd your homework assignment is..…

9. Wednesday AM zSecurity Management yCurrent Threats and Attacks ySecurity Policy and Planning

10. Wednesday PM zSecurity Management yProtecting the Network yIncident Handling

11. Thursday AM zNetwork Management and Operations

12. Thursday PM zCapacity Planning zServices

13. Friday AM zNames and Addresses The role of the DNS Name and address structures and administrative arrangements Current issues zISP Service Portfolios yISP service considerations

14. Friday PM zISP Industry Trends and Futures yTechnology futures yISP futures yTelco issues

15. Saturday AM zThe ISP Business Plan ypresentations ycomments and discussion. zQuestions yand possibly answers!