1. Promising Practices in Long Term Disaster Recovery for Disability Organizations Thursday, December 10, 2015 ~ 11:00 AM (PST) Presenters:  Charles Craig, Voluntary Agency Liaison from FEMA  Corey Nygaard, Federal Disaster Recovery Coordination, FEMA  Joann Scordino, Regional Disability Integration Specialist from FEMA Regional 9  Stephanie Brady, Assistant Executive Director, The Independent Living Center, Inc  Juli Gallup, Disability Integration Advisor with FEMA

2. Juli Gallup Disability Integration Advisor with FEMA

3. What is a Long Term Recovery Group? FEMA California Valley and Butte Fires

4. It’s Not Over Yet To many, the ‘disaster is over’ before those affected have had a chance to rebuild their homes or their lives. Middletown, California

5. Whole Community Planning For and With Everyone: FEMA initiative focuses planning for the actual make-up of the community to ensure we provide equal access to every disaster survivor regardless of age, economics, or accessibility requirements. Leveraging Community Resources: Further we must embrace the philosophy and operational posture that leverages and serves the whole community.

6. Disasters affect everyone People with disabilities who are affected by disaster may have significant unmet needs Disability Community Services and Advocacy Groups have a vital role to play in the recovery process Disability Community Partners have the skillset to connect people to local resources and benefits Long Term Recovery Groups address unmet needs in the community

7. The Role of Centers for Independent Living (CILs) CILs and other disability services and advocacy organizations bring expertise to the planning, response, and recovery phases. CILs have trusting relationships with community members with disabilities and can help facilitate better outcomes for survivors. Provide disability awareness training and resources for first responders and volunteers Advocate for the needs of survivors (housing, replace medical equipment and assistive devices, preparedness planning, etc.) Facilitate access to interpreter services and access to actionable information resources throughout response and recovery Facilitate access to assistive devices and durable medical equipment in shelters and throughout recovery

8. Importance of CILs as Disaster Resources Provide Resources and Referrals Assist First Responders with Identifying People in Need Have Trust Relationships with Community—bridge between government, first responders, and disability services and advocacy groups Have Access to Information, Technology and XXX Equipment to Aid in Planning, Response, and Recovery Often have access to interpreters to assist with providing equal access to effective communication

9. Addressing accommodations Meeting the equal access requirements of disaster survivors. Disability groups can help with identifying resources to ensure that equal access and accommodation is provided.

10. Long Term Recovery Group Value There is an existing structure that bring groups together to help survivors towards their recovery Disability groups must be a part of this structure Accessibility perspective is often overlooked by these groups and this has a negative effect on survivors and the whole community Disability Services and Advocacy groups have the knowledge, expertise and access to facilitate equal access to buildings, programs and communication for survivors with disabilities

11. Charles Craig Voluntary Agency Liaison from FEMA

12. Long Term Recovery Groups Sequence Of Delivery

13. Sequence of Delivery VOLUNTARY AGENCIES EMERGENCY NEEDS INSURANCE INDIVIDUALS & HOUSEHOLDS PROGRAM (IHP) HOUSING ASSISTANCE A SAFE PLACE TO LIVE SBA HOME/PERSONAL PROPERTY LOAN OTHER NEEDS ASSISTANCE IMMEDIATE & NECESSARY NEEDS UNMET NEEDS ADDITIONAL ASSISTANCE FROM VOLUNTARY ORGANIZATIONS/DONORS LTRG FORMATION

14. Sequence of Delivery

15. Shelter  Feeding  Clothing  Evacuation Support  Reunification Services  Household Pets  Distribution of Commodities Mass Care / Emergency Assistance

16. Voluntary Agencies Case Work-Referrals& Resources Child Care Clean-up Debris Removal Financial Assistance for Emergency needs Donated Items Mass Care/ Support Services

17. Insurance  Homeowners (real/personal property)  Renters (personal property)  Flood  Earthquake  Sewer Backup

18. Housing Assistance (HA)

19. Individuals and Housing Program (IHP) Housing Assistance  Repairs (including accessibility repairs)  Replacement  Permanent or Semi- Permanent Housing Construction Temporary Housing Assistance (including accessibility) Rental Assistance Lodging Expense Reimbursement (LER) Direct Housing – MHS Temporary Sheltering Assistance (hotels)

20.  Provides low interest loans for homeowners, renters and businesses.  Types of disaster loans: –Home and personal property –Business physical loss –Economic injury Small Business Administration (SBA)

21. SBA Dependent  Personal Property  Transportation  Moving and Storage Non-SBA Dependent  Medical  Dental  Funeral  Other Other Needs Assistance (ONA)

22.  Voluntary Agency Liaison (VAL)  Long Term Recovery Group (LTRCs) Unmet Needs – Voluntary Agencies

23. Long Term Recovery Groups (LTRG) Long Term Recovery Groups are needed when personal resources, insurance, government grants or loans are insufficient to meet the needs of individuals and communities. Long Term Recovery Groups come together to help communities leverage their limited resources, to work through the recovery process. –These groups consist of Local, State and National non-profit and faith based organizations. The goal is to help those affected rebuild their lives.

24. Long Term Recovery Group (LTRG) is: Representative of the community and made up of local, trusted community organizations –Members contribute resources (money, material and manpower.) Committed to the redevelopment of the community and individuals Knowledgeable of the community and its unique circumstances and sensitivities Trusted steward of resources and donations Dedicated to supporting individuals in long term recovery –Allocation process continues until the project receives enough resources to be completed –LTRG provides long-term oversight

25. Assess the current unmet needs Identify local resources to meet the needs outlined in the recovery plans for individuals Allocate resources to meet the needs of the individuals Solicit funding and resources to address unmet needs LTRG Tasks

26. Board Finance / PR Fun Raising $ + In-Kind Case Management Community Assessment Crisis Counseling & Spiritual Care Construction Coordination Volunteer Coordination Long term recovery committee core functions (including accessibility) Qualify clients for LTR services Completes duplication of benefits check Assists clients with recovery Plans Refers clients to agencies to match needs with services Presents unmet needs to Unmet Needs Committee Responsible for LTR financial planning Seeks In-kind, cash donations and grants Coordinates with funders Accounts for all funds received, and submits records for annual audit. Canvases community Registers clients with unmet needs Turns case files over to case managers Estimates total $ amount of repairs Prioritizes cases Assists individuals with emotional needs Refers clients to LTRC for material assistance Estimates home repair costs Plans projects and oversees construction Works closely with case managers and volunteer coordinators ‘ Ensures code compliance Develops plan for utilizing experienced groups and unaffiliated volunteers Coordinates with construction coordinator to match volunteer skills with project needs Assists volunteer groups with local logistics ( lodging, meals, etc)

27. Creates a framework for groups to collaborate –A one-stop shop –Avoids duplication of benefits Collective and creative problem-solving –Quick decision-making –Supports effective and efficient use of resources Establishes local capacity for building individual and community resiliency –Commitments from agencies providing services and resources –Individual is now connected to local resources Advantages

28. The Voluntary Agency Liaison (VAL): –Liaison to State and National VOAD (Voluntary Organizations Active in Disasters) –Connects with the community –Supports the formation of the LTRG –Introduces best practices from previous disasters –Assists with problem-solving and issues –Serves as link between the LTRG and FEMA How FEMA VAL Supports the LTRG

29. Corey Nygaard Federal Disaster Recovery Coordination, FEMA

30. Federal Disaster Recovery Coordination The National Disaster Recovery Framework is a guide that enables effective recovery support to disaster-impacted States, Tribes, Territorial and local jurisdictions. It provides a flexible structure that enables disaster recovery managers to operate in a unified and collaborative manner. It also focuses on how best to restore, redevelop and revitalize the health, social, economic, natural and environmental fabric of the community and build a more resilient Nation.

31. FDRC – Recovery Support Functions Six Recovery Support Functions provide a structure to facilitate problem solving, improve access to resources foster coordination among State and Federal agencies, nongovernmental partners and stakeholders. Each Recovery Support Function has coordinating and primary Federal agencies and supporting organizations. The RSFs operate together with local, State and Tribal government officials, nongovernmental organizations (NGOs) and private sector partners.

32. The 6 Recovery Support Functions Community Planning and Capacity Building Recovery Support Function (FEMA) Economic Recovery Support Function (U.S. Department of Commerce) Health and Social Services Recovery Support Function (US Health and Human Services)

33. The 6 Recovery Support Functions Housing Recovery Support Function (U.S. Department of Housing and Urban Development) Infrastructure Systems Recovery Support Function (U.S. Army Corps of Engineers) Natural and Cultural Resources Recovery Support Function (U.S. Department of Interior)

34. Joann Scordino Regional Disability Integration Specialist from FEMA Regional 9

35. The Role of Disability Organizations Provide understanding of community and community need Connect to local resources Voice with the community Advocate civil rights obligations including equal access, universal design and reasonable accommodation.

36. The Role of FEMA Disability Integration Specialists and Advisors Office of Disability Integration and Coordination www.fema.gov/office-disability-integration- coordination www.fema.gov/office-disability-integration- coordination FEMA’s liaison to assist communities experiencing disaster in planning for and working with people with access and functional needs Their mission: “…provide guidance, tools, methods and strategies to integrate and coordinate emergency management inclusive of individuals with access and functional needs.”

37. You can: Bring disability inclusion expertise to the table Conduct case coordination and case management Contribute and facilitate resources Assist in achieving whole community planning and universal accessibility throughout recovery Identify resources and unmet needs in the community To have a voice in recovery planning and investments in community recovery you must be at the table We Need You

38. The Importance of Collaborations It is IMPERATIVE that people with disabilities are at every table in the planning, response, and recovery phases Community or Voluntary Organizations Active in Disaster (COAD/VOAD) and LTRCs/LTRGs Healthcare Coalitions—Emergency Response Teams CERT Training (Community Emergency Response Teams) Red Cross and Other Emergency Service Providers Disability/Senior Resource Council Faith Based Entities Schools FEMA/SEMA (NCIL MOA) Community Task Forces

39. Stephanie Brady Assistant Executive Director The Independent Living Center, Inc. sbrady@ilcenter.org

40. Joplin, Missouri Tornado May 22, 2011

41. Why it is important to get involved in emergency management 1.Why did you think it was important to get involved in emergency management I worked in NYC during 9/11 and had realized the importance of all individuals and agencies working together to achieve positive outcomes. While working in Missouri, I sat on the Emergency Preparedness committee for the Statewide Independent Living Council. That involvement help me maintain knowledge of the resources and the community needs in emergency preparedness while also helping to make preparedness a priority in our CIL and with our consumers.

42. The importance of CILs as Disaster Resources Provide Resources and Referrals Assist First Responders with Identifying People in Need Have Trust Relationships with Consumers—bridge between government, first responders, and consumers Have Access to Information, Technology and Equipment to Aid in Planning, Response, and Recovery Often have interpreters on staff or on retainer to assist with communication

43. Pre-Disaster Planning and Relationships COAD Participation (Community Organizations Active in Disaster) Jasper/Newton County Healthcare Coalition—Emergency Response Team (MOU) CERT Training (Community Emergency Response Teams) Red Cross Volunteer Training Center and Community Emergency Plans Consumer Comprehensive Emergency/Disaster Plans Disability/Senior Resource Council NCIL/FEMA MOA for CILs to work directly with FEMA Healthcare Data at 911 Centers for PWD/people with disabilities and older adults

44. Pre-Disaster Planning and Relationships Back-up power for healthcare agencies needs to be more substantial Need for analog telephone lines for all healthcare agencies Home-owner or renter insurance (including home inventories) More education about and options for alert systems that meet the needs of people with disabilities or from non-English speaking cultures Back-up water supply More accessible storm shelters Nursing facility disaster preparation

45. First Responder Training Communication with people who are deaf or hard-of-hearing Accommodating service animals People with mental health disabilities People with cognitive and intellectual disabilities Working with families Mobility disabilities Interactive Mobile Tips for First Responders working with People with Access and Functional Needs http://disabilitytips.tamu.edu/

46. Alerting Systems Deficiencies in Public Alert Systems for: People who are Deaf People who are Deaf/Blind People who are blind/have low vision People with Cognitive and Intellectual Disabilities People with Limited English Proficiency Possible Solutions: Assistive Technology Options for Weather Radios Smart-Phone Applications FCC Regulations: http://transition.fcc.gov/cgb/dro/emergency_access.html NWS Resources: http://www.nws.noaa.gov/nwr/nwrrcvr.htm National Center for Accessible Media: http://ncam.wgbh.org/

47. Issues in Early Recovery FEMA Coordination of Sign Language Interpreters Options for FEMA Registration Fear of the Process Confusion People who are deaf told to register using TTY ESL Populations Cognitive and Intellectual Disabilities Need to continue to educate participants and agencies about the needs/rights of people with disabilities Access to medical records and medications Transportation and housing needs for people with disabilities

48. What went well in LTR in Joplin Relationships with disaster organizations &community agencies Continued Volunteers Citizen’s Advisory Recovery Team—focus on accessibility for entire community rebuild KU School of Architecture Partnership for UD House Plans Extended Community Transportation Options Long Term Recovery Committee and Disaster Case Management Resources Missouri Housing Development Commission Housing and Universal Design

49. What needed improvement Contractor Fraud/Issues and Insurance Issues Redeveloping Alert Systems Communication between all parties is difficult (FEMA, SEMA, City, County, COAD, LTRC, CERT, Emergency Entities, etc.) Making sure people with disabilities are at the table at every stage of the decision-making Changing legislation to make large companies and nursing facilities have safe rooms (Home Depot sets the bar)

50. TILC’s Emergency Services Program— Funded by the CDC Foundation Emergency Plan Development Red Cross Go Kits Vial of Life Community Education Elementary School Education Adaptive Alerting Devices Online Resources

51. Resources Ready.gov www.ready.govwww.ready.gov Red Cross Prepare www.redcross.org//preparewww.redcross.org//prepare Emergency 2.0 http://emergency20wiki.org/wiki/index.php/Main_Pagehttp://emergency20wiki.org/wiki/index.php/Main_Page National Service Inclusion Project www.serviceandinclusion.org/index.php?page=emergency www.serviceandinclusion.org/index.php?page=emergency Do 1 Thing Family Preparation http://do1thing.com/http://do1thing.com/ CDC Emergency Planning http://emergency.cdc.gov/preparedness/http://emergency.cdc.gov/preparedness/ The Independent Living Center www.ilcenter.org/emergencyservices.htmlwww.ilcenter.org/emergencyservices.html Interactive Mobile Tips for First Responders http://disabilitytips.tamu.edu/http://disabilitytips.tamu.edu/ FEMA www.fema.govwww.fema.gov

52. QUESTIONS?

53. We would appreciate if you would share your experience with us by completing a survey at the end of this webinar. Your feedback is highly valued and participation is greatly appreciated for our future webinar opportunities. When you exit the webinar platform a pop-up training survey window will appear. https://www.surveymonkey.com/r/cfilc-fema-webinartraining-121015