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Become a Person of Influence With Jo Miller. Copyright 2015, Women’s Leadership Coaching, Inc. Heather Lehmer Middle Market Commercial Underwriting Manager.

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Presentation on theme: "Become a Person of Influence With Jo Miller. Copyright 2015, Women’s Leadership Coaching, Inc. Heather Lehmer Middle Market Commercial Underwriting Manager."— Presentation transcript:

1 Become a Person of Influence With Jo Miller

2 Copyright 2015, Women’s Leadership Coaching, Inc. Heather Lehmer Middle Market Commercial Underwriting Manager Nationwide Insurance

3 Copyright 2015, Women’s Leadership Coaching, Inc. Jo Miller Founding Editor of BeLeaderly.com and CEO of Women’s Leadership Coaching, Inc. Helps emerging women leaders create a roadmap for their career advancement. Has traveled widely in Europe, Asia Pacific, and the Middle East to deliver keynotes and teach workshops for conferences, professional associations, and corporate employee initiatives. A leading authority on leadership, Jo delivers more than 60 speaking presentations annually to audiences of up to 1,200.

4 Copyright 2015, Women’s Leadership Coaching, Inc. I have some unique koalafications

5 Copyright 2015, Women’s Leadership Coaching, Inc. Are you the best kept secret in the industry?

6 INFLUENCE

7 “In my company, influencing skills are the single most important success factor after knowing your job.” JoAnna Sohovich, President, Industrial & Automotive Repair, Stanley Black & Decker

8 Copyright 2015, Women’s Leadership Coaching, Inc. Are influence and power good or bad?

9 Copyright 2015, Women’s Leadership Coaching, Inc. Are influence and power good or bad?

10 Copyright 2015, Women’s Leadership Coaching, Inc. Are influence and power good or bad?

11

12 Copyright 2015, Women’s Leadership Coaching, Inc. Try to influence a situation Become a person of influence

13 Copyright 2015, Women’s Leadership Coaching, Inc. The Fundamental Truth about Influencing…

14 Copyright 2015, Women’s Leadership Coaching, Inc. Dog Psychology Center

15 Copyright 2015, Women’s Leadership Coaching, Inc. The Fundamental Truth about Influencing… Our behavior teaches people how to treat us.

16 “You can influence others in every conversation you have. In a subtle way, we convey our confidence and professionalism in every interaction that we have with co-workers, customers, superiors and subordinates.” Laurie Oare, Division President U.S. Foodservice

17 Copyright 2015, Women’s Leadership Coaching, Inc. Characteristics of a role model of influence

18 Copyright 2015, Women’s Leadership Coaching, Inc. 6. Positional 5. Expertise 4. Resources 3. Informational 2. Direct 1. Relationships 6 Sources of Influence

19 Copyright 2015, Women’s Leadership Coaching, Inc. Positional Influence The influence inherent in your job title and role.

20 Copyright 2015, Women’s Leadership Coaching, Inc. Building positional influence You have an important job – people need to know! Seize all opportunities to educate others about your role, and how you can help. Create your 30-second commercial.

21 Copyright 2015, Women’s Leadership Coaching, Inc. 30-second commercial 1)Name 2)Job title 3)I am responsible for a, b, c. 4)Come directly to me when you need x, y, z.

22 “There is a myth that the higher you go in the organization and the more positional authority you gain, that you just have to say “do it” and people get it done. I hate to bust your bubble.” “There is a myth that the higher you go in the organization and the more positional authority you gain, that you just have to say “do it” and people get it done. I hate to bust your bubble.” Dr. Cecilia Kimberlin, VP QA, Regulatory Affairs and Compliance, Abbott

23 This presentation is available at BeLeaderly.com/nationwide

24 Copyright 2015, Women’s Leadership Coaching, Inc. 6. Positional 5. Expertise 4. Resources 3. Informational 2. Direct 1. Relationships 6 Sources of Influence

25 Copyright 2015, Women’s Leadership Coaching, Inc. 6. Positional 5. Expertise 4. Resources 3. Informational 2. Direct 1. Relationships 6 Sources of Influence

26 Copyright 2015, Women’s Leadership Coaching, Inc. Expertise Influence The influence that comes from your background, qualifications, experience and accomplishments.

27 “It’s not what you know and it’s not who you know. It’s who knows what you know.” Nora Denzel, Interim CEO, Outerwall

28 Copyright 2015, Women’s Leadership Coaching, Inc. Make your expertise visible Early career Work less! Promote your accomplishments Mid-level Volunteer for high-profile assignments Lead committees and task forces Senior-level Build your “brand” as an industry leader Speak on panels, at conferences, and in the media

29 Copyright 2015, Women’s Leadership Coaching, Inc. 6. Positional 5. Expertise 4. Resources 3. Informational 2. Direct 1. Relationships 6 Sources of Influence

30 Copyright 2015, Women’s Leadership Coaching, Inc. 6. Positional 5. Expertise 4. Resources 3. Informational 2. Direct 1. Relationships 6 Sources of Influence

31 Copyright 2015, Women’s Leadership Coaching, Inc. Resources Influence Negotiating the resources you need to do your job well.

32 Copyright 2015, Women’s Leadership Coaching, Inc. Build your resources influence Early Career Become a good negotiator Learn to manage without authority and manage up Mid-level Suggest special projects as developmental opportunities for others Understand how finances and budgets work Senior-level Be a mentor, sponsor, and talent scout

33 Copyright 2015, Women’s Leadership Coaching, Inc. 6. Positional 5. Expertise 4. Resources 3. Informational 2. Direct 1. Relationships 6 Sources of Influence

34 Copyright 2015, Women’s Leadership Coaching, Inc. 6. Positional 5. Expertise 4. Resources 3. Informational 2. Direct 1. Relationships 6 Sources of Influence

35 Copyright 2015, Women’s Leadership Coaching, Inc. Informational Influence Having a finger on the pulse of what is going on in your organization, industry, and profession.

36 Copyright 2015, Women’s Leadership Coaching, Inc. Be an informational powerhouse Have some go-to sources of information. Pay attention to new projects, opportunities, re-orgs, personnel changes, resource allocations, budgets, technology, innovations, market intelligence, legislation, etc. Network with other “informational powerhouses”. Filter useful information from gossip or noise.

37 Copyright 2015, Women’s Leadership Coaching, Inc. 6. Positional 5. Expertise 4. Resources 3. Informational 2. Direct 1. Relationships 6 Sources of Influence

38 Copyright 2015, Women’s Leadership Coaching, Inc. 6. Positional 5. Expertise 4. Resources 3. Informational 2. Direct 1. Relationships 6 Sources of Influence

39 Copyright 2015, Women’s Leadership Coaching, Inc. Direct Influence Being firm, professional and direct when someone’s behavior is detrimental to the team or the organization. (The 1% rule)

40 Copyright 2015, Women’s Leadership Coaching, Inc. Effective use of direct influence Be firm, fair and professional Be direct and concise while delivering tough news Explain what was unacceptable and why Share your vision of their future potential

41 Copyright 2015, Women’s Leadership Coaching, Inc. 6. Positional 5. Expertise 4. Resources 3. Informational 2. Direct 1. Relationships 6 Sources of Influence

42 Copyright 2015, Women’s Leadership Coaching, Inc. 6. Positional 5. Expertise 4. Resources 3. Informational 2. Direct 1. Relationships 6 Sources of Influence

43 Copyright 2015, Women’s Leadership Coaching, Inc. Relationships Influence The influence that comes naturally with having a network of authentic relationships across your organization, industry, and profession.

44 Copyright 2015, Women’s Leadership Coaching, Inc. The most important asset you will build in your career: Your Network (Your Sphere of Influence)

45 Copyright 2015, Women’s Leadership Coaching, Inc. Increase your relationships influence Think strategically about who to include in your network. Build a supportive network of collaborators, influencers and advocates.

46 Copyright 2015, Women’s Leadership Coaching, Inc. 6. Positional 5. Expertise 4. Resources 3. Informational 2. Direct 1. Relationships 6 Sources of Influence

47 Copyright 2015, Women’s Leadership Coaching, Inc. Self-evaluation What are your strong sources of influence? Which do you want to strengthen? How?

48 Copyright 2015, Women’s Leadership Coaching, Inc. 6. Positional 5. Expertise 4. Resources 3. Informational 2. Direct 1. Relationships 6 Sources of Influence

49 This presentation is available at BeLeaderly.com/nationwide

50 Copyright 2015, Women’s Leadership Coaching, Inc. “It’s not enough to have a bright idea. I have seen too many projects led by great, passionate people fail because they tried to be the lone influencer. You have to get the right people in the boat with you. You have to engage the entire human fabric.” Sophie Vandebroek, CTO, Xerox


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