1. John Castilia, PMP Service Management Office CIT CIT/OCIO Pilot Implementation of HSPD-12: A PM’s Insights

2. Provide a quick scope overview of the CIT/OCIO pilot implementation of HSPD-12 Present key project management aspects of the pilot Offer a brief summary of lessons learned Presentation Goals

3. CIT & OCIO staff using Windows machines connected to the NIH Network Small group of technically savvy users ITAS requirement drove focus to Federal staff – Phase 1 Remaining staff – Phase 2 Implementation date: July 18 Pilot Project Scope

4. Login script chosen Test groups targeted incrementally AD group policy developed Technical Aspects

5. NIH HSPD-12 Program Logical Access Group Organizational focus Setting context and expectations Providing resources & support expertise Change Management

6. Targeted audiences Messaging – clear, concise, complete Communication plan developed & executed Communication Management

7. Communication & Technical Action Timeline

8. Communication & Technical Action Timeline.

9. Pilot project worked closely with Change Management Participated in initial planning sessions CIT/OCIO pilot used to test methods and tools NIH-wide HSPD-12 Coordination

10. Communicate often with end users & repeat the reminders. Template emails very helpful – reusable. Start deployment with a test group and expand it incrementally. Begin early gathering of exempt group information. Point technical team to Knowledge Base. Much valuable information there – easily accessible. First source. Lessons Learned

11. Communications need to be open and ongoing. Keep the documentation – technical, administrative, managerial – updated and in a central location accessible to team. Do not schedule other deployments at same time. Manage maintenance & deployment calendar across IC to avoid potential conflicts. Keep an updated risk management log accessible to all. Lessons Learned (cont.)

12. Change management & Communication management key components of project success. Project management rigor scaled appropriately. What absolutely is needed? Scaled deployment used as risk management tool. Final Thoughts

13. John “Jack” Castilia, PMP Project Manager Questions ?