1. CAG EMEAI | Agilent Restricted | Page 1 CAG EMEAI FY13 | Agilent Restricted | Page 1 S1 IDO Parts Contract Rev: May 2013

2. CAG EMEAI | Agilent Restricted | Page 2 CAG EMEAI FY13 | Agilent Restricted | Page 2 S1 General Information The Parts Only Service Contract (referred to as “Parts Contract”) is an excellent service product for covering your risk on repairs for the selected high-end instrumentation during and after your warranty. All the parts pertaining to the mainframe product with a list price equal or above $1’000.00 are covered. The following data will be requested for each instrument to be covered: - Model and serial number - Customer address and contact - Installation date

3. CAG EMEAI | Agilent Restricted | Page 3 CAG EMEAI FY13 | Agilent Restricted | Page 3 S1 Invoicing, Pricing and discount Pricing The Parts Contract prices for qualifying instruments are as follows : Volume discounts Starting with the 5th instrument included in the country Parts Contract, there is a 1% discount per additional instrument up to a maximum of10%. This volume discount applies to the whole contract. Invoicing Each Fiscal Quarter (Nov, Feb, May, Aug) in advance. For more information on the parts contract, parts handling process and subscription please contact: Herbert Klejna or Charles Malatesta