1. Members’ Meeting 23 rd April 2014

2. Victoria Mackay-Parkin Chair, Fincan

3. Agenda 10.00am Welcome and introductions followed by a Fincan Update 10.10Know Your Money Update – Susan Borrow 10.40 Darlington Credit Union – Tony Brockley 11.00 Comfort Break 11:10Workshop – Developing Future Themes 11:40 Axa Sun Alliance – Cost of Dying Presentation 12:25Project Planning Workshop – Part One 12.40Grab lunch 12:55Project Planning Workshop – Part Two and Working Lunch 13:30Close

4. Know Your Money Susan Borrow and Nathan James

5. Tony Brockley, CEO

6. The past: 2008 Merger of four small Darlington Credit Unions agreed Alan Coultas, local businessman & Councillor drafted in to oversee Darlington Borough Council awards £25,000 to support initiative Treasury support: DBC staff member Funding application support: DBC staff member 2009 with use of DBC funding first paid member of staff employed Financial Inclusion Forum In 2009 DCU’s KPI’s were as follows:- Members: 616 Savings: £130,459 Loans: £65,692 Earned Income: £2579

7. The present: Payroll Deduction Financial support:- Strategic Grant Corporate Membership Deferred Shares Quarterly Business & Finance Meetings:- Ada Burns & Bill Dixon Ideas exchange: Bill’s Foodbank account + £1300 DBC support in “opening doors”: NHS DBC Housing & DCU & MoneyWorks: collaboration Councillor Newsletters Darlington Together

8. In 2014, DCU’s KPI’s are as follows: Members: 3945 Savings: £892,292 Loans: £721,235 Earned Income (for Q1 2014): £32,380 Projected 2014 Earned Income of £169,000

9. The future KPI’s: Members: 10,500 Earned Income: £468,500 A sustainable Credit Union By 2018 latest

10. The challenge: To achieve these figures we need even more support Currently c.0.5% of DBC employees are DCU members Borough wide c. 3.6% of the population are DCU members Challenge 1: Increase number of employees to engage with DCU Currently we have 10 Corporate Accounts worth in excess of £80,000 Challenge 2: Assist in supporting our Corporate Membership Strategy Currently we have 3 payroll schemes which are essential Challenge 3: Assist in “championing” these schemes with local businesses Elected members of the council – how many are DCU members? ANEC members & others here today – how many of you are CU members? Challenge 4: Why not? We need “champions” who support their local CU by action as well as words.

11. Bishop of Jarrow's plan to get 1000 more people using credit unions

12. What can your credit union offer? Savings accounts with instant access Affordable loans Budget accounts Co-operative electrical scheme Free budget planning service Free financial health checks And much more to come with the CUEP 2014-2015

13. What can Housing Providers offer? To raise awareness of the credit union through its staff and clients To establish a payroll deduction scheme for staff To advertise the DCU with the rent statements To advertise DCU with the Annual Reviews To establish an outreach office at Housing Providers’ premises To advertise credit union on periodic tenancy visits

14. Any Questions?

15. Workshop Developing Future Themes

16. Break

17. Axa Sun Alliance Mark Woodhead

18. Workshop Project Planning

19. Close