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Homestead Road Community of Practice Goals: Collaboration in Practice: Changing traditional boundaries to improve the patient experience within the health.

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Presentation on theme: "Homestead Road Community of Practice Goals: Collaboration in Practice: Changing traditional boundaries to improve the patient experience within the health."— Presentation transcript:

1 Homestead Road Community of Practice Goals: Collaboration in Practice: Changing traditional boundaries to improve the patient experience within the health system.

2 Background GP initiated at Kerikeri Medical Centre in May 2014 Stakeholders: KKMC, NDHB Kerikeri District Nursing and TTT PHO. Systems: funding, technology(Medtech) confidentiality. Relationship: building relationships, increased understanding of roles, better information sharing time management. Patients: patient centred, responsive to patients, increased efficiency – reduce duplication

3 Pre HRCOP KKMC often unaware KKDN were seeing patient Poor understanding of DN role/work in community > ? timely DN referral Limited access to patient information/Medtech Liaison with KKMC staff - time consuming, an interruption Difficult to access GP via phone Joint consultations with KKMC were “ad hoc” Not patient “friendly”

4 Post HRCOP Improved relationships between stakeholders KKMC notified DN is home visiting patient Earlier referrals > quicker resolution for patients Documentation - Medtech / DN notes Easier GP access Improved patient centred care within team

5 Future Case management reviews of complex patients DN to access patients that GP unable to contact Extend closer relationships to other health providers Patient involvement/reflection


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