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The Role of the PMO in Enabling Effective Portfolio Management

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1 The Role of the PMO in Enabling Effective Portfolio Management
Anthony Gayter 10 November 2015

2 A Company Can Be Seen As A Collection Of Projects
2014 2013 2012 2011 2018 2017 2016 2015 Historical Projected Balance Sheet (Working Capital) Income Statement (Gross Assets) The financial performance of any one year represents the combined results from project investments in preceding years. So, we look at a company in the same manner. The company is just a portfolio of projects. So how do we calculate the performance of all of the projects in a company? We could look at every project in the company, calculate the IRR of each and every project, perform a weighted average of all those projects, and we can get a cross-sectional rate of return. Or, we could calculate the CFROI which gives us the same result. We start with information off of the balance sheet and income statement. Here’s one year of projects represented in this top line. Each year we invest in a new project… the balance sheet, gives us the historical cost of every project we invested in that is still in place. The income statement… The balance sheet also gives us information of how much cash we’ll have left at the end of each project, on average.

3 Traditional Project Portfolios
“ cc Typically, when companies undertake a specific project such as an acquisition or an expansion into a new business line, they prepare an economic profile that factors in the forecast amounts and timing of all cash outflows and inflows over the estimated project life. An internal rate of return can then be calculated, which is simply compared to the firm’s hurdle rate to decide whether or not to proceed with the project. At this point all governance/analysis/reporting is usually only “Cost” The Role of the PMO in Enabling Effective Portfolio Management

4 Traditional Project Portfolios
A big problem for many PMOs is that all they get to talk about are costs. Many companies have no consistent, company-wide way to value what Project investments deliver. “Every business has revenue”, but Projects typically do not … because Project/PMO owners don’t have the discipline to capture the benefit in a way that can be shown to the CEO or executive committee and have numbers that are real. The Role of the PMO in Enabling Effective Portfolio Management

5 Traditional Project Portfolios
“ These are my 10 things, but I don’t want to do cost/Benefit” I’ve been doing this business for X years.’ I know these are the right things – Real quote There’s no substitute for CEO support. The next point of tension comes in forcing business unit leaders to rank the projects they want. Often Business units stack rank 1, 1, 1, 1, The Role of the PMO in Enabling Effective Portfolio Management

6 Strategy Delivery through Project Portfolio Management
Fund Managers Questions How do I influence Share Price? CEO/Board Portfolio Delivery PfMO SBUs What is the best way to allocate my capital? PgMO Project Delivery Business Opportunities How do I improve execution? The HOLT framework is used by over 300 money managers and nearly 3,000 individuals to select which stocks to buy. Collectively, these institutions manage over $3 trillion in capital and include 2/3 of the top 100 money managers in the US Their job: to allocate their investors’ capital for the highest long-term return With this broad reliance on the HOLT framework and tools, it’s not surprising that many CEOs and Boards are also looking to HOLT to better understand how their actions influence and determine their companies’ stock prices. In effect, the CEO acts much like a money manager for the company’s portfolio of businesses, deciding where to invest the shareholders’ capital for the highest return. These same insights apply on down through the organziation: Each level of management is charged with using the company’s resources for the greatest value creation. Each of you are in many ways money managers, charged with getting the highest value out of the resources committed to you From this perspecitve, the principles that determine stock prices should also be a part of your decision-making processes.

7 Business Outcome Driven Project Portfolios
PMO Seat at the Corporate Strategy Table Portfolio Leaders ensure Projects outcome deliver to strategy Clear standards definitions for prioritization within a portfolio Not Everybody’s “pet” project makes the cut Constant delivery practices Accountability for outcomes (Revenue, Cost, Brand, M&A) Continuous measurement (beyond Project delivery timeline) The Role of the PMO in Enabling Effective Portfolio Management

8 The Roles within Effective Portfolio Management
CEO & CIO Total Project Spend Executive Council – “C” Suite Decide on which innovation/projects will be done and in what order within pre-determined spend…. Draw the line on what is in and what is out and then hold the line! CIO Overall IT Strategy Program/Portfolio Management Office Delivery of Projects that align with the strategy Track & Report KPIs (KISS) – Pick 6 The Role of the PMO in Enabling Effective Portfolio Management

9 PMI’s Pulse of the Profession – In-Depth Report (Portfolio Management)
5 Key Drivers of Effective Portfolio Management 78% Senior Management Receptivity 66% Competent portfolio governance 62% Standardized metrics and criteria 59% Consistency and logic of organizational strategic objectives 58% Mature PMO The Role of the PMO in Enabling Effective Portfolio Management

10 Our Journey to Effective Portfolio Management
The Role of the PMO in Enabling Effective Portfolio Management

11 Our Journey to Effective Portfolio Management
Measurable value on the project(s) “revenue” of Projects.” The sum of all the benefits, both hard dollar and intangibles, that a project delivers in the 12 months following full implementation. Captured the benefit in a way that showed the CEO and executive committee numbers that are real figures had credibility with execs because they’re based on cost-benefit analysis agreed to by business unit leaders and their controllers, Finance numbers, not Project Manager numbers. “These groups are very comfortable acting to data. The Role of the PMO in Enabling Effective Portfolio Management

12 Establish KPIs & continuously Measure Cost & Benefits
The Role of the PMO in Enabling Effective Portfolio Management

13 PMO driven Portfolio Management
“The Portfolio” Below the Line The Role of the PMO in Enabling Effective Portfolio Management

14 HP IT Transformation Fewer active projects
25 April 2017 HP IT Transformation Portfolio Management Before After Active Projects: 1240 Teams: 2 to 10 person teams CBA Analysis: 3+ years Project Delivery prior 3 Years: 1,200 Innovation vs. Support: 30 / 70 Active Projects: 500 Teams: 10 to 30 person teams CBA Analysis: 6 months Projected Project Delivery: 3,000+ over 3 years Innovation vs. Support: 80 / 20 Fewer active projects Reduced from ~1240 to ~500 More people on teams tackling active projects Increased from 2–10 person teams to 10-30 Shorter delivery time with CBA analysis 3+ years with no ROI reduced to ~6 month projects Increased number of projects delivered over time Increased from ~1200 to ~3000 after 300 years Reversal of Innovation vs. Support dynamic Reversed from 20% innovation and 70% support to 80 % innovation to 20% support

15 Numbers


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