1. UKRAINIAN IT COMPANIES GOING GLOBAL: CHALLENGES & SOLUTIONS Yaroslav Lyubinets www.softserveinc.com

2. Today, SoftServe is a leading technology solutions company with 4,000 employees, specializing in software product and application development and services.

3. 27 offices 8 countries www.softserveinc.com

4. GOING GLOBAL… TO GO OR NOT TO GO? www.softserveinc.com Stay localStrategic M&AOrganic

5. VALUES www.softserveinc.com

6. VALUES Open Market System Control over information Control Connections Power based on fear Closed Market System Open information Competition Sharing company’s purpose Psychological motivation www.softserveinc.com

7. LEADERSHIP AND INNOVATIONS VALUES Clients and Employees are the key assets Partnership Collaboration Transparency Innovations www.softserveinc.com

8. LEADERSHIP AND INNOVATIONS VALUES Social responsibility Community support Education support Charity www.softserveinc.com

9. THE BEST CUSTOMER EXPERIENCE Process Technologies People www.softserveinc.com

10. LEADERSHIP AND INNOVATIONS GOING GLOBAL… Challenges Global markets specificity Greenfield vs M&A Strong local centers & strong global standards Hire seasoned professionals vs Develop talents www.softserveinc.com

11. CORPORATE GOVERNANCE www.softserveinc.com

12. LEADERSHIP AND INNOVATIONS CORPORATE GOVERNANCE The Board Central idea Selection and on-going evaluation of CEO Compensation architecture www.softserveinc.com

13. LEADERSHIP AND INNOVATIONS CORPORATE GOVERNANCE The Board & Top Management Strategy, capital and resource allocation Financial goals, shareholder value Talent development www.softserveinc.com

14. LEADERSHIP AND INNOVATIONS CORPORATE GOVERNANCE When the Board stays away Execution Operations Non-strategic decisions www.softserveinc.com

15. THANK YOU!