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Fakultät Rehabilitationswissenschaften BEST-Quality Symposion 22.09.2010 The Concept: Appeal of shared indicators and criteria for quality…

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Presentation on theme: "Fakultät Rehabilitationswissenschaften BEST-Quality Symposion 22.09.2010 The Concept: Appeal of shared indicators and criteria for quality…"— Presentation transcript:

1 Fakultät Rehabilitationswissenschaften BEST-Quality Symposion 22.09.2010 The Concept: Appeal of shared indicators and criteria for quality…

2 Fakultät Rehabilitationswissenschaften BEST-Quality Symposion 22.09.2010 The Matrix detects reality but also kills illusions.

3 Fakultät Rehabilitationswissenschaften BEST-Quality Symposion 22.09.2010 The Matrix leads to self assessment of running QM-Systems

4 Fakultät Rehabilitationswissenschaften BEST-Quality Symposion 22.09.2010 Benchmarking: Who dares wins!

5 Fakultät Rehabilitationswissenschaften BEST-Quality Symposion 22.09.2010 Matrix framework as a cornerstone for European understanding

6 Fakultät Rehabilitationswissenschaften BEST-Quality Symposion 22.09.2010 Quality management can be a kind of deregulation and competition

7 Fakultät Rehabilitationswissenschaften BEST-Quality Symposion 22.09.2010 Quality is a construct… and an ambition!

8 Fakultät Rehabilitationswissenschaften BEST-Quality Symposion 22.09.2010 BEST-Quality means to improve social services

9 Fakultät Rehabilitationswissenschaften BEST-Quality Symposion 22.09.2010 BEST-Quality and the UN Convention

10 Fakultät Rehabilitationswissenschaften BEST-Quality Symposion 22.09.2010 BEST-Quality is a tool for upgrading Quality

11 Fakultät Rehabilitationswissenschaften BEST-Quality Symposion 22.09.2010 Perspective: BEST-Quality includes a vision of Quality

12 Fakultät Rehabilitationswissenschaften BEST-Quality Symposion 22.09.2010 Outlook: BEST-Quality gives the invitation to follow the trail to Quality

13 Fakultät Rehabilitationswissenschaften BEST-Quality Symposion 22.09.2010 Outlook: BEST-Quality will certainly create new ideas…

14 Fakultät Rehabilitationswissenschaften BEST-Quality Symposion 22.09.2010 Vision impossible? Is it? The impossible triangle exists

15 Fakultät Rehabilitationswissenschaften BEST-Quality Symposion 22.09.2010 Outcome needs efforts!

16 Fakultät Rehabilitationswissenschaften BEST-Quality Symposion 22.09.2010 Goodbye… " B enchmarking E uropean standards in S ocial services T ransnationally" Vision is the art of seeing things invisible (Jonathan Swift)


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