1. Graduate Program Development

2. Executed Master Services Agreement with Wiley April 2015 Launching four programs Spring 2016 –MS Cybersecurity –MS ECE –M Ed Teacher Leadership –MPA Marketing initiatives are live Established administrative procedures for admissions, enrollment, and student support UD Online - Our new partnership with Wiley 8

3. Planning for The Future 2 500 1,000 1,500 2,000 Group 1: Group 2: Group 3: Phase 4: Phase 5: Spring 2016 Fall 2016 Spring 2017 Fall 2017 Spring 2018 Electrical EngineeringBusinessTBD CybersecurityBusinessTBD Public AdministrationHealthTBD Teacher LeadershipEducationTBD 01/16 08/1601/17 08/17 2,500 3,000 Group 1 Enrollments Group 2 Enrollments Group 3 Enrollments Group 4 Enrollments Group 5 Enrollments Total institutional enrollments grow as new programs are added Enrollment growth is sharp initially, then stabilizes at maturity

4. Why UD Chose Wiley Flexible, institution-wide partnership model Market Assessment Program Design & Development Marketing & Brand Management Recruitment Enrollment Management Student Retention Services 24x7 Helpdesk Wiley Education Services Program Planning Instructional Design Market Research & Analysis Market Strategy & Insights Full Service Agency Faculty Training & Support Ongoing Improvements Analytics & Reporting Behavioral Analytics High Touch Student Engagement Targeted Recruitment ROI Optimization Enrollment Coordination Course Capacity Planning Policy & Process Adherence Orientation Proactive Monitoring & Outreach “Lifeline” for Students University of Delaware Curriculum and ContentAdmissionInstructionGraduation Program Selection Multi-Channel Strategy Database & Registration Management Student Tech Support Faculty Tech Support Issue Resolution Creative & Content 3

5. Wiley Services Market Assessment and Strategic Recommendations 4 Wiley will conduct a thorough market research analysis so you can be confident in your decision to enter the online market.

6. Course Development 5 Wiley’s mission is to empower people with transformative learning experiences: Distinctive CoursesGreat OutcomesHigh Engagement Wiley Services Electrical and Computer Engineering Video Shoot held At UD, September 2015 Electrical and Computer Engineering Video Shoot held At UD, September 2015

7. Marketing and Brand Management 6 Comprehensive marketing campaigns ensure messages are delivered to the target audience in the most effective ways Wiley Services

8. Student Recruitment 7 Dedicated student recruiters apply a multi-modal approach to student engagement, meeting prospective students on their terms Click To Chat Online Appointment Scheduler Instant Messaging/Skype Text Messaging Virtual Open House Wiley Services

9. Student Support 8 Focused on outcomes and graduates by providing high quality student services and a 24x7 Support Center Wiley Services

10. Providing Course Design Providing Course Content Admission Decisions Teaching Online Courses Acquiring State Authorization Acquiring Necessary State Certifications Graduate Administrative Functions 9 Costs for each of these responsibilities are paid by UD including: Startup costs for course design Cost of teaching course Authorizations/Certifications Administrative Functions (Admission, Registrar, Financial Aid) University of Delaware Responsibilities