1. 1 These courseware materials are to be used in conjunction with Software Engineering: A Practitioner’s Approach, 5/e and are provided with permission by R.S. Pressman & Associates, Inc., copyright © 1996, 2001 Chapter 8 Software Quality Assurance

2. 2 These courseware materials are to be used in conjunction with Software Engineering: A Practitioner’s Approach, 5/e and are provided with permission by R.S. Pressman & Associates, Inc., copyright © 1996, 2001 Why SQA Activities Pay Off? cost to find and fix a defect 100 10 log scale 1 Req. Design code test system test field use 0.75 1.00 1.50 3.00 10.00 60.00-100.00

3. 3 These courseware materials are to be used in conjunction with Software Engineering: A Practitioner’s Approach, 5/e and are provided with permission by R.S. Pressman & Associates, Inc., copyright © 1996, 2001 Quality Concepts  general objective: reduce the “variation between samples”... but how does this apply to software?  quality control: a series of inspections, reviews, tests  quality assurance: analysis, auditing and reporting activities  cost of quality  appraisal costs  failure costs  external failure costs

4. 4 These courseware materials are to be used in conjunction with Software Engineering: A Practitioner’s Approach, 5/e and are provided with permission by R.S. Pressman & Associates, Inc., copyright © 1996, 2001 Software Quality Assurance Formal Technical Reviews SQA Test Planning & Review Measurement Analysis & Reporting Process Definition & Standards

5. 5 These courseware materials are to be used in conjunction with Software Engineering: A Practitioner’s Approach, 5/e and are provided with permission by R.S. Pressman & Associates, Inc., copyright © 1996, 2001 Reviews & Inspections... there is no particular reason why your friend and colleague cannot also be your sternest critic. Jerry Weinberg

6. 6 These courseware materials are to be used in conjunction with Software Engineering: A Practitioner’s Approach, 5/e and are provided with permission by R.S. Pressman & Associates, Inc., copyright © 1996, 2001 What Are Reviews?  a meeting conducted by technical people for technical people  a technical assessment of a work product created during the software engineering process  a software quality assurance mechanism  a training ground

7. 7 These courseware materials are to be used in conjunction with Software Engineering: A Practitioner’s Approach, 5/e and are provided with permission by R.S. Pressman & Associates, Inc., copyright © 1996, 2001 What Reviews Are Not! They are not: a project budget summary a scheduling assessment an overall progress report a mechanism for reprisal or political intrigue!!

8. 8 These courseware materials are to be used in conjunction with Software Engineering: A Practitioner’s Approach, 5/e and are provided with permission by R.S. Pressman & Associates, Inc., copyright © 1996, 2001 The Players reviewleader producer recorder reviewer standards bearer (SQA) maintenanceoracle user rep

9. 9 These courseware materials are to be used in conjunction with Software Engineering: A Practitioner’s Approach, 5/e and are provided with permission by R.S. Pressman & Associates, Inc., copyright © 1996, 2001 Conducting the Review be prepared—evaluate product before the review review the product, not the producer keep your tone mild, ask questions instead of making accusations stick to the review agenda raise issues, don't resolve them avoid discussions of style—stick to technical correctness schedule reviews as project tasks record and report all review results 1. 2. 3. 4. 5. 6. 7. 8.

10. 10 These courseware materials are to be used in conjunction with Software Engineering: A Practitioner’s Approach, 5/e and are provided with permission by R.S. Pressman & Associates, Inc., copyright © 1996, 2001 Review Options Matrix trained leader agenda established reviewers prepare in advance producer presents product “reader” presents product recorder takes notes checklists used to find errors errors categorized as found issues list created team must sign-off on result IPR—informal peer review WT—Walkthrough IN—Inspection RRR—round robin review IPRWTIN RRR nomaybemaybemaybenomaybenonononoyesyesyesyesnoyesnonoyesyes yesyesyesnoyesyesyesyesyesyesyesyesyesnonoyesnonoyesmaybe * *

11. 11 These courseware materials are to be used in conjunction with Software Engineering: A Practitioner’s Approach, 5/e and are provided with permission by R.S. Pressman & Associates, Inc., copyright © 1996, 2001 Metrics Derived from Reviews inspection time per page of documentation inspection time per KLOC or FP errors uncovered per reviewer hour errors uncovered per preparation hour errors uncovered per SE task (e.g., design) number of minor errors (e.g., typos) number of errors found during preparation number of major errors (e.g., nonconformance to req.) (e.g., nonconformance to req.) inspection effort per KLOC or FP

12. 12 These courseware materials are to be used in conjunction with Software Engineering: A Practitioner’s Approach, 5/e and are provided with permission by R.S. Pressman & Associates, Inc., copyright © 1996, 2001 Statistical SQA Product & Process measurement... an understanding of how to improve quality... collect information on all collect information on all defects find the causes of the find the causes of the defects move to provide fixes for move to provide fixes for the process

13. 13 These courseware materials are to be used in conjunction with Software Engineering: A Practitioner’s Approach, 5/e and are provided with permission by R.S. Pressman & Associates, Inc., copyright © 1996, 2001 Reviews Definition: Design reviews of the software products or related software development products, inspections, and walk-throughs of various products at various stages of development.

14. 14 These courseware materials are to be used in conjunction with Software Engineering: A Practitioner’s Approach, 5/e and are provided with permission by R.S. Pressman & Associates, Inc., copyright © 1996, 2001 Reviews Reviews: Are labor intensive -- delay projects Are not the only review Review deliverables are reviewed before formal review or meeting. Review meetings should be non-political

15. 15 These courseware materials are to be used in conjunction with Software Engineering: A Practitioner’s Approach, 5/e and are provided with permission by R.S. Pressman & Associates, Inc., copyright © 1996, 2001 Reviews Review Reasons: achieve visibility into product and project state. facilitate this visiility -- peer and project assurance

16. 16 These courseware materials are to be used in conjunction with Software Engineering: A Practitioner’s Approach, 5/e and are provided with permission by R.S. Pressman & Associates, Inc., copyright © 1996, 2001 Reviews Review Questions On-Time, within budget Project issues addressed Technical issues addressed Standards followed Process being followed

17. 17 These courseware materials are to be used in conjunction with Software Engineering: A Practitioner’s Approach, 5/e and are provided with permission by R.S. Pressman & Associates, Inc., copyright © 1996, 2001 Review Types Management Reviews Product Reviews Process Reviews

18. 18 These courseware materials are to be used in conjunction with Software Engineering: A Practitioner’s Approach, 5/e and are provided with permission by R.S. Pressman & Associates, Inc., copyright © 1996, 2001 Review Types Management Reviews Cost, Schedule, Technical Oversite, Tracking…. Reviewing Plan - Timings, Technical Decisions

19. 19 These courseware materials are to be used in conjunction with Software Engineering: A Practitioner’s Approach, 5/e and are provided with permission by R.S. Pressman & Associates, Inc., copyright © 1996, 2001 Review Types Product Reviews Money, Time, Standards, Correctness (C&D) Reviewing Products - Specifications, user Manuals, Computer Code, Design Documents - Class diagrams, Patterns, Data Representation, Technical Editing, V&V, Testing

20. 20 These courseware materials are to be used in conjunction with Software Engineering: A Practitioner’s Approach, 5/e and are provided with permission by R.S. Pressman & Associates, Inc., copyright © 1996, 2001 Review Types Process Reviews Was the product developed with the process Were the deliverables in the process produced Does the process have some problems

21. 21 These courseware materials are to be used in conjunction with Software Engineering: A Practitioner’s Approach, 5/e and are provided with permission by R.S. Pressman & Associates, Inc., copyright © 1996, 2001 Review Types Review Report Types Audit Report Standards, Tracability, V&V, Testing Comparison Reports Evaluation Reports Planning Review Reports Product Discrepancy Reports Acceptance Testing Reports Peer Review Reports

22. 22 These courseware materials are to be used in conjunction with Software Engineering: A Practitioner’s Approach, 5/e and are provided with permission by R.S. Pressman & Associates, Inc., copyright © 1996, 2001 Review Reasons Increasing error costs Requirements50% Design15% Detail Design 10% Code 20%

23. 23 These courseware materials are to be used in conjunction with Software Engineering: A Practitioner’s Approach, 5/e and are provided with permission by R.S. Pressman & Associates, Inc., copyright © 1996, 2001 Review Reasons Computational Errors - 10-20% Logic Errors20-30% Data Errors 10-20% Interface Errors10-20% Database Errors0-10%

24. 24 These courseware materials are to be used in conjunction with Software Engineering: A Practitioner’s Approach, 5/e and are provided with permission by R.S. Pressman & Associates, Inc., copyright © 1996, 2001 Review Reasons Review Reasons: Efficiency of error detection = 100 * defects detected /defects detected and defects remaining

25. 25 These courseware materials are to be used in conjunction with Software Engineering: A Practitioner’s Approach, 5/e and are provided with permission by R.S. Pressman & Associates, Inc., copyright © 1996, 2001 Important Reviews Software Requirements Review Preliminary Design Review Critical Design Review Test Plan Review

26. 26 These courseware materials are to be used in conjunction with Software Engineering: A Practitioner’s Approach, 5/e and are provided with permission by R.S. Pressman & Associates, Inc., copyright © 1996, 2001 Review and Walkthroughs Walk-throughs Specification Walkthrough Operational Timeline Walkthrough Design Walkthrough Code Walkthrough Test Walkthrough

27. 27 These courseware materials are to be used in conjunction with Software Engineering: A Practitioner’s Approach, 5/e and are provided with permission by R.S. Pressman & Associates, Inc., copyright © 1996, 2001 Review Categories Walkhroughs Inspections Audits

28. 28 These courseware materials are to be used in conjunction with Software Engineering: A Practitioner’s Approach, 5/e and are provided with permission by R.S. Pressman & Associates, Inc., copyright © 1996, 2001 Walkthroughs Walkthrough producer guides review many variations presentation reviews overlook of many details presentation overshadows review Ego is a key problem

29. 29 These courseware materials are to be used in conjunction with Software Engineering: A Practitioner’s Approach, 5/e and are provided with permission by R.S. Pressman & Associates, Inc., copyright © 1996, 2001 Inspections Formal process Requires intensive advance preps checklists utilized many variations product reviews

30. 30 These courseware materials are to be used in conjunction with Software Engineering: A Practitioner’s Approach, 5/e and are provided with permission by R.S. Pressman & Associates, Inc., copyright © 1996, 2001 Audits external review audit the product audit the process

31. 31 These courseware materials are to be used in conjunction with Software Engineering: A Practitioner’s Approach, 5/e and are provided with permission by R.S. Pressman & Associates, Inc., copyright © 1996, 2001 Reviews The Process Roles, Rules, Reports Roles: Monitor, Presenter(producer), Reviewers, Recorder Rules:Etiquette, Order, Issues Reports: Deliverables, Recorder report, Review Report, Audit

32. 32 These courseware materials are to be used in conjunction with Software Engineering: A Practitioner’s Approach, 5/e and are provided with permission by R.S. Pressman & Associates, Inc., copyright © 1996, 2001 Reviews Monitor - Review Leader (technical, leader, mediator, well-organized) calls meeting to order calls on people to bring issues assures recording takes votes

33. 33 These courseware materials are to be used in conjunction with Software Engineering: A Practitioner’s Approach, 5/e and are provided with permission by R.S. Pressman & Associates, Inc., copyright © 1996, 2001 Reviews Reviewer - receives deliverables early reviews deliverables prior to meeting addresses problems known prior to meeting reviews in meeting with issues held accountable for review

34. 34 These courseware materials are to be used in conjunction with Software Engineering: A Practitioner’s Approach, 5/e and are provided with permission by R.S. Pressman & Associates, Inc., copyright © 1996, 2001 Guidelines for Reviews MUST BE PREPARED Raise Issues, not resolutions Avoid discussions of style Record issues in public Stick to technical issues No managers (PR HOLDERS)

35. 35 These courseware materials are to be used in conjunction with Software Engineering: A Practitioner’s Approach, 5/e and are provided with permission by R.S. Pressman & Associates, Inc., copyright © 1996, 2001 Guidelines for Reviews Recorder - records all issues with necessary information not a secretary records votes Presenter (producer) presents material objectively has team for support

36. 36 These courseware materials are to be used in conjunction with Software Engineering: A Practitioner’s Approach, 5/e and are provided with permission by R.S. Pressman & Associates, Inc., copyright © 1996, 2001 Reviews Etiquette - product not person good before bad Order do until complete present, review, issues, recording vote Issue: not resolution only what is the problem