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Prof. Dr. Paul Schönsleben and Prof. Markus Baertschi

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1 Prof. Dr. Paul Schönsleben and Prof. Markus Baertschi
BWI Annual Report Nach der Vorstellung der Geschäftsobjekte in Kap. 3 werden die Geschäftsprozesse zur Pl&St. behandelt. Die Aufgaben innerhalb dieser Prozesse werden definiert. Ein Referenz-modell für Geschäftsprozesse und Aufgaben wird hergeleitet. In Abhängigkeit von bestimmten charakteristischen Merkmalen werden im zweiten Unterkapitel unterschiedliche Konzepte zur Planung & Steuerung und unterschiedliche Typen von Auftragsabwicklung vorgestellt. Im 3.Unterkapitel werden die Geschäftsmethoden in Distri-bution, Produktion und Verkauf im Überblick präsentiert. Im vierten Unterkapitel werden auch die Geschäftsmethoden in der Pl&St. und im Bereich F& E behandelt. Für die Prozessorientierung müssen dabei die im Unternehmen traditionell eher getrennten Bereiche näher zueinander-gebracht werden. Von Interesse ist zudem die Kopplung der diese Bereiche stützenden Informatiksysteme. Das 5.Unterkapitel zeigt Geschäftsobjekte und Geschäfts-methoden im Zusammenhang, und zwar für den Geschäfts-prozess der langfristigen Planung. Sowohl Geschäftsprozess als auch Geschäftsmethoden sind hier noch recht einfach. Eine langfristige Planung ist für langfristige Geschäftsbezie-hungen im Logistiknetzwerk ein grundsätzliches Erfordernis. Sie wird in den meisten Fällen als Grobplanung durchgeführt. Annual Report 2012 of the BWI Center for Industrial Management – Logistics, Operations, and Supply Chain Management Prof. Dr. Paul Schönsleben and Prof. Markus Baertschi BWI Prof. Dr. Paul Schönsleben

2 International University … Nationally Anchored
Operations und Logistikmanagement und die Leistungsfähigkeit des Unternehmens MBA Uni Zürich, Operations und Logistik International University … Nationally Anchored The top ranking university in continental Europe (Shanghai Jiao Tong University: Academic Ranking of World Universities) Staff members from 80 nations about 60% of the PhD-students from abroad > 60% of the professors from abroad 85% of the undergraduate students from Switzerland 21 nobel laureates - Examples: Chemistry 1939: Leopold Ruzicka Physics : Wolfgang Pauli Chemistry 1975: Vladimir Prelog Chemistry 1991: Richard Ernst Chemistry 2002: Kurt Wüthrich ((wird ergänzt)) Prof. Dr. Paul Schönsleben

3 16 Departments Architecture and Civil Engineering Engineering Sciences
Natural Sciences and Mathematics System-oriented Natural Sciences Management and Social Sciences Architecture Civil, Environmental and Geomatic Engineering Mechanical and Process Engineering Inf. Technology and Electrical Engineering Computer Science Materials Science Biosystems Science and Engineering Mathematics Physics Chemistry and Applied Biosciences Biology Earth Sciences Management, Technology, and Economics Environmental Systems Science Humanities, Social and Political Sciences Health Sciences and Technology

4 ETH, Department of Management, Technology, and Economics (D-MTEC)
BWI Organizational Structure and Position within ETH Annual Report ETH, Department of Management, Technology, and Economics (D-MTEC) Chair of Prof. Dr. Paul Schönsleben Deputy: Prof. Markus Baertschi BWI Center for Industrial Management Professors: P. Schönsleben, Hugo Tschirky Lecturers Prof. Dr. Robert Alard Dipl.-Ing. ETH René Binkert Prof. Dr. Li-Choy Chong Dr. Michael Möser Dr. Eric Scherer Dr. Raoul Waldburger BWI Management Weiterbildung Jürg Kuster (CEO), Urs Lenzi (Deputy) Secretary Martina Wenger Administration Lilly Hauser, Lucienne Falorni Production and Technical Support Roger Cruz Scientific Assistants Matthias Baldinger, Aldo Duchi, Gandolf Finke, Felix Friemann, Philipp Hertz, Johannes Plehn, Manuel Rippel, Alexander Sproedt, Matthias Wandfluh, Olga Willner Scientific Auxiliary Assistants 15 Students Computers and IT Network Margreth Stammbach Prof. Dr. Paul Schönsleben

5 Statistics on collaborators
BWI Annual Report Statistics on collaborators Prof. Dr. Paul Schönsleben

6 Statistics on collaborators Our Team
BWI Statistics on collaborators Our Team Annual Report Statistics on collaborators Prof. Dr. Paul Schönsleben

7 Statistics on collaborators Situation at the End of a Calendar Year
BWI Annual Report Statistics on collaborators Situation at the End of a Calendar Year Statistics on collaborators Prof. Dr. Paul Schönsleben

8 BWI Annual Report Education Prof. Dr. Paul Schönsleben

9 Statistics on Students
BWI Statistics on Students Annual Report Education Prof. Dr. Paul Schönsleben

10 Teaching Strategy Education Prof. Dr. Paul Schönsleben BWI
Annual Report Education Prof. Dr. Paul Schönsleben

11 Statistics on Student Papers
BWI Statistics on Student Papers Annual Report Education Prof. Dr. Paul Schönsleben

12 BWI Annual Report Research Prof. Dr. Paul Schönsleben

13 Research areas and cross-sectional areas
BWI Annual Report Research areas and cross-sectional areas Production & Logistics Management Supply Chain Management Services Asia / Emerging Markets Risk Management Lean & Green Product Life Cycle Management Systems Engineering Research Prof. Dr. Paul Schönsleben

14 Research Projects Research Prof. Dr. Paul Schönsleben BWI
Annual Report Research Prof. Dr. Paul Schönsleben

15 Research Projects Research Prof. Dr. Paul Schönsleben BWI
Annual Report Research Prof. Dr. Paul Schönsleben

16 Research Projects Competitive 3rd Party Research Money Acquired
BWI Research Projects Competitive 3rd Party Research Money Acquired Annual Report Research Prof. Dr. Paul Schönsleben

17 Research Project: C-FISH
Collaborative Financial Supply Chain Management (CTI-Nr PFES-ES) TBD

18 Research Project: FastETO
Methods and tools that support a fast and efficient engineer-to-order process (ETO) for parameterized product families (CTI-Nr PFES-ES) intelligent systems solutions GmbH

19 Research Project: EcoFactory Simultaneous ecological and economical optimization of production system (CTI-Nr PFES-ES) Motivation and Industrial Relevance Project Approach EcoFactory will address the following aspects to develop a unique procedure model to increase Eco-Efficiency in production systems: Increasing need for manufacturing companies to improve their environmental and economic performance (Eco-Efficiency) due to altering demands from: Researcher BWI 1 Rough Analysis of production systems to identify process step for improvement Prof. Markus Baertschi Johannes Plehn Alexander Sproedt 2 Development of an environmental and economic KPI system & assessment of identified production step customers with an increasing demand for environmentally friendly products; 3 Modeling and Simulation of identified process step using a combination of DES and MFA Research Partner Swiss Federal Laboratories for Material Science and Technology (EMPA) legislation by new regulations, forcing companies to reduce their emissions; 4 Evaluation of potential improvement measures (Technology, Production Planning & Control, Process Design) using DES and MFA University of Applied Sciences (HTW) Berlin supply market by confronting companies with resource scarcity and increasing energy and raw material prices. 5 Validation of identified measure in process step and feedback to production system Industry Partner Figure Environmental & Economic KPI-System 2 5 3 A B C D e.g. extrusion 1 Validation Feedback 4 Measure 1 Measure 2 Taracell Schweiz HUBER+SUHNER AG Knecht & Müller AG Chocolat Frey AG Overall Commercial Objective Production System Support manufacturing companies with a decision support process to identify optimal improvement measures to increase the Eco-Efficiency of their production processes Dissemination Partner Effizienzagentur Schweiz AG Process Step Verband der Schweizer Maschinen-, Elektro- und Metallindustrie (SWISSMEM) Scientific Objectives Holistic procedure model to improve Eco-Efficiency of production processes: Sustainable Engineering Network Switzerland (SEN) Simulation Model Comprehensive environmental and economic key performance indicator (KPI) system BWI Management Weiterbildung Website Simulation model combining Discrete Event Simulation (DES) and Material Flow Analysis (MFA) Improvement Measures Funded by Commission for Technology and Innovation (CTI-Nr PFES-ES) Detailed analysis of suitability of Eco-Efficiency improvement measures in production systems Expected Project Results Holistic procedure model improving Eco-Efficiency in production systems Development of a user-friendly software tool

20 Research Project: AsPlanned
BWI Research Project: AsPlanned Robust planning of after-sales field service networks in the machinery and equipment industry CTI-Nr PFES-ES Annual Report Context After-Sales-Services (ASS) have become a major competitive factor. Companies profited from higher profit margins, but increasing complexity and costs in world wide operations represent new challenges for Swiss companies. Motivation and Industry Relevance Swiss companies are dependent on ASS for differentiation and superior customer satisfaction. ASS networks become more difficult to design and operate. Complexity of the ASS business especially in strategic network planning and resource allocation has led do suboptimal configurations. Overall Commercial Goal Support decision-making in strategic planning of ASS networks Reduce operative costs incurred by improving strategic planning and resource coordination Enhance transparency and efficiency in planning and operation Scientific Objectives General process framework for ASS networks Discrete event simulation for ASS networks Researchers Prof. Markus Baertschi Gandolf Finke ) Philipp Hertz ) Industry Partners Schindler Aufzüge AG GF AgieCharmilles Siemens Schweiz AG Feintool AG Hocoma AG e-switch Solutions AG Dissemination Partner Association For Services Man-agement International (AFSMI) Zellweger Management Consultants AG BWI Management Weiterbildung funded by CTI (Innovation Promotion Agency, Switzerland) After-Sales-Service Network Simulation and Optimization Approach Research method: Systems Engineering Expected Project Results ASS-network simulation and optimization tool Case studies and benchmarking with industry partners Causal relations Performance dimensions Service level Response time Cost Control lever Contract design Network design Facility location planning Resource allocation Operational process redesign Risks Human failure Machine failure Process risks External risks Prof. Dr. Paul Schönsleben

21 Research Project: GALA (EU/FP7)
BWI Research Project: GALA (EU/FP7) EU-IST-ICT Game and Learning Alliance Annual Report Research Prof. Dr. Paul Schönsleben

22 Research Project: Long-Range planning of logistics capacities in process industries
BWI Annual Report tbd Research Prof. Dr. Paul Schönsleben

23 Motivation and Industry Relevance
Research Project: Developing a global manufacturing footprint corresponding to volatile environments BWI Annual Report Research Motivation and Industry Relevance Facing the above named challenges, globally operating companies have to review their value adding architecture and their control processes and align them in an integrative and comprehensive manufacturing strategy, in order to stay competitive. Associated problems arise: Which footprint is required for the flexible global allocation of production capacities? How can the manufacturing assets in the production network be optimally utilized? Which concepts and measures are required for enabling higher flexibility and responsiveness on the plant and network level? Prof. Dr. Paul Schönsleben

24 BWI Annual Report Publications Prof. Dr. Paul Schönsleben

25 Publications BWI Annual Report Publications Prof. Dr. Paul Schönsleben

26 BWI Annual Report Presentations Prof. Dr. Paul Schönsleben

27 Lectures and Presentations
BWI Lectures and Presentations Annual Report Presentations Prof. Dr. Paul Schönsleben

28 BWI Annual Report Statistics on events Prof. Dr. Paul Schönsleben

29 Our Impact in the Industry
BWI Our Impact in the Industry Annual Report Statistics on events Prof. Dr. Paul Schönsleben

30 Our Impact in the Industry
BWI Our Impact in the Industry Annual Report Statistics on events Prof. Dr. Paul Schönsleben

31 Our Impact in the Industry
BWI Our Impact in the Industry Annual Report Prof. Dr. Paul Schönsleben

32 Nr. 1 in project management in CH
BWI Since 1931 Annual Report Our Products Nr. 1 in project management in CH Prof. Dr. Paul Schönsleben

33 www.bwi.ch: Our Customers
Annual Report Our Customers Excerpt of our Reference List ABB Corporate Research Ltd, Baden Kernkraftwerk Gösgen-Däniken AG ABB Hochspannungstechnik AG, Zürich Migros Genossenschafts-Bund, Zürich ABB Industrie AB, Turgi Novartis Pharma, Basel Alcatel AG, Zürich Philips AG, Zürich Ascom Business Systems, Solothurn PricewaterhouseCoopers AG, Zürich Bundesamt für Gesundheit, Bern Ringier AG, Zürich Bundesamt für Verkehr, Bern SBB AG, Bern Canon Schwe iz AG, Dietlikon Schweizerische Nationalbank, Bern Cargologic AG, Zürich-Flughafen Siemens AG, Zürich Clariden Leu, Private Banking, Zürich Sony AG, Schlieren Credit Suisse Group, Zürich Sunrise / TDC Switzerland AG, Zürich Die Schweizerische Post, Bern Swiss International Airlines, Basel Zielpublikum primär (angehende) untere und mittlere Führungskräfte vorwiegend mit technisch/naturwissenschaftlicher Ausbildung aus Industrie Dienstleistung öffentlichem Bereich insbesondere auch aus kleinen und mittleren (technologieorientierten) Unternehmungen oder Unternehmensbereichen Unsere Kunden - Auszug aus unserer Referenzliste ABB Corporate Research Ltd, BadenABB Hochspannungstechnik AG, ZürichABB Industrie AB, TurgiAlcatel AG, ZürichAscom Business Systems, SolothurnBundesamt für Gesundheit, BernBundesamt für Verkehr, BernCanon Schweiz AG, DietlikonCargologic AG, Zürich-FlughafenClariden Leu, Private Banking, ZürichCredit Suisse Group, ZürichDie Schweizerische Post, BernElan Florian Weber AG, MenzikenEmmi Käse AG, EmmenHelsana Versicherung AG, ZürichHirslanden Holding, ZürichF. Hoffmann-La Roche AB, BaselJura Elektroapparate AG, NiederbuchsitenKernkraftwerk Gösgen-Däniken AGMigros Genossenschafts-Bund, ZürichNovartis Pharma, BaselPhilips AG, ZürichPricewaterhouseCoopers AG, ZürichRingier AG, ZürichSBB AG, BernSchweizerische Nationalbank, BernSiemens AG, ZürichSony AG, SchlierenSunrise / TDC Switzerland AG, ZürichSwiss International Airlines, BaselSwisscom AG, BernSynthes GmbH, OberdorfUniversität St.Gallen, St.GallenV-Zug AG, ZugZurich Financial Services Group, Zürich Elan Florian Weber AG, Menziken Swisscom AG, Bern Emmi Käse AG, Emmen Synthes GmbH, Oberdorf Helsana Versicherung AG, Zürich Universität St.Gallen, St.Gallen Hirslanden Holding, Zürich V-Zug AG, Zug F. Hoffmann-La Roche AB, Basel Zurich Financial Services Group, Zürich Jura Elektroapparate AG, Niederbuchsiten Prof. Dr. Paul Schönsleben

34 www.bwi.ch: Our Customers and Suppliers
Annual Report Our Customers and Suppliers Target customers: focus on lower and middle management, mainly with technical /natural scientific background, of industry, service industry, public sector, particularly also from technology-oriented SME. Suppliers: a network of about 50 independent trainers , with long-standing experience in their domain and in the network. Zielpublikum primär (angehende) untere und mittlere Führungskräfte vorwiegend mit technisch/naturwissenschaftlicher Ausbildung aus Industrie Dienstleistung öffentlichem Bereich insbesondere auch aus kleinen und mittleren (technologieorientierten) Unternehmungen oder Unternehmensbereichen Unsere Kunden - Auszug aus unserer Referenzliste ABB Corporate Research Ltd, BadenABB Hochspannungstechnik AG, ZürichABB Industrie AB, TurgiAlcatel AG, ZürichAscom Business Systems, SolothurnBundesamt für Gesundheit, BernBundesamt für Verkehr, BernCanon Schweiz AG, DietlikonCargologic AG, Zürich-FlughafenClariden Leu, Private Banking, ZürichCredit Suisse Group, ZürichDie Schweizerische Post, BernElan Florian Weber AG, MenzikenEmmi Käse AG, EmmenHelsana Versicherung AG, ZürichHirslanden Holding, ZürichF. Hoffmann-La Roche AB, BaselJura Elektroapparate AG, NiederbuchsitenKernkraftwerk Gösgen-Däniken AGMigros Genossenschafts-Bund, ZürichNovartis Pharma, BaselPhilips AG, ZürichPricewaterhouseCoopers AG, ZürichRingier AG, ZürichSBB AG, BernSchweizerische Nationalbank, BernSiemens AG, ZürichSony AG, SchlierenSunrise / TDC Switzerland AG, ZürichSwiss International Airlines, BaselSwisscom AG, BernSynthes GmbH, OberdorfUniversität St.Gallen, St.GallenV-Zug AG, ZugZurich Financial Services Group, Zürich Prof. Dr. Paul Schönsleben

35 www.bwi.ch: Our Way of Advertising
Annual Report Our Way of Advertising Zielpublikum primär (angehende) untere und mittlere Führungskräfte vorwiegend mit technisch/naturwissenschaftlicher Ausbildung aus Industrie Dienstleistung öffentlichem Bereich insbesondere auch aus kleinen und mittleren (technologieorientierten) Unternehmungen oder Unternehmensbereichen Unsere Kunden - Auszug aus unserer Referenzliste ABB Corporate Research Ltd, BadenABB Hochspannungstechnik AG, ZürichABB Industrie AB, TurgiAlcatel AG, ZürichAscom Business Systems, SolothurnBundesamt für Gesundheit, BernBundesamt für Verkehr, BernCanon Schweiz AG, DietlikonCargologic AG, Zürich-FlughafenClariden Leu, Private Banking, ZürichCredit Suisse Group, ZürichDie Schweizerische Post, BernElan Florian Weber AG, MenzikenEmmi Käse AG, EmmenHelsana Versicherung AG, ZürichHirslanden Holding, ZürichF. Hoffmann-La Roche AB, BaselJura Elektroapparate AG, NiederbuchsitenKernkraftwerk Gösgen-Däniken AGMigros Genossenschafts-Bund, ZürichNovartis Pharma, BaselPhilips AG, ZürichPricewaterhouseCoopers AG, ZürichRingier AG, ZürichSBB AG, BernSchweizerische Nationalbank, BernSiemens AG, ZürichSony AG, SchlierenSunrise / TDC Switzerland AG, ZürichSwiss International Airlines, BaselSwisscom AG, BernSynthes GmbH, OberdorfUniversität St.Gallen, St.GallenV-Zug AG, ZugZurich Financial Services Group, Zürich Prof. Dr. Paul Schönsleben

36 www.bwi.ch: Our Business
Annual Report Our Business Prof. Dr. Paul Schönsleben


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