1. Citizens First: Public Engagement for Better Policy and Services Joanne Caddy, OECD/GOV Council of Europe Forum for the Future of Democracy Madrid – 16 October 2008

2. Why bother with public engagement? Instrumental Better outcomes at less cost Innovative solutions Responding to greater diversity Leveraging resources and knowledge Higher compliance Intrinsic Democracy Greater trust 2005 OECD Ministerial meeting Rotterdam “More open and inclusive policy making can strengthen trust in government, thereby contributing to social stability”

3. Citizens First: Public Engagement for Better Policy and Services Forthcoming OECD report (end 2008): Reviews progress in OECD countries Presents comparative data from governments and input from CSOs Highlights 14 country case studies Includes 18 opinion pieces from civil society, government officials, politicians and academics from the world over. Public engagement is a condition of effective governance

4. Citizens First: open and inclusive policy making Working definition Open and inclusive policy making is transparent, accessible and responsive to as wide a range of citizens as possible. Key questions 1.What are the main barriers for the “willing but unable” and for those who are “able but unwilling”? 2.How have OECD governments applied the 2001 OECD 10 guiding principles for information, consultation and active participation?

5. Why don’t people participate? They may be willing but unable … Source: OECD

6. Why don’t people participate? Source: OECD …or, they may be able but unwilling

7. OECD guiding principles (2001) Commitment Rights Clarity Time Objectivity Resources Co-ordination Accountability Evaluation Active citizenship

8. Most progress in applying OECD principles Source: OECD

9. Most difficulty in applying OECD principles Source: OECD

10. Resources invested Source: OECD

11. Risks of open and inclusive policy making

12. Visions of the future Finland : Vision for 2012 In 2012 the interplay between citizens and political and administrative actors consists of a continuous, natural and valued interaction to discuss societal issues and make decisions. New Zealand : Vision for 2020 By 2020, people’s engagement with the government will have been transformed, as increasing use is made of opportunities offered by network technologies.

13. Invest to improve performance Governments now need to: Mainstream public engagement Develop effective evaluation tools Leverage the participative web (Web 2.0) Adopt sound principles to support practice

14. For further information see: www.oecd.org/gov/publicengagement joanne.caddy@oecd.org