1. Innovative Business Solutions November 2015 I Dario Belić I director of IT Development Service, ICT Division, FINA, Croatia National Identification and Authentication System INFuture2015

2. Innovative Business Solutions 2 FINA Company profile State-owned, but functions on commercial principles 3100 employees Wide network: branches in all larger towns and cities in Croatia Total income in 2014: €110 mil. Leading Croatian company in the area of financial intermediation and application of information technologies The Government’s main partner in the most challenging projects of national importance Constant focus and determination to fulfill the clients’ needs 50-year business tradition in payment transactions processing Held the exclusive right to execute domestic payment transactions in former Yugoslavia as the Social Bookkeeping Service until 2002

3. Innovative Business Solutions 3 Products and Services All phrases can be replaced with your own text. Public administration iCity ICT networks for public administration Banks Banks Payment services National Clearing System PKI e-Invoice e-Business Accounting service Archiving Business information Citizens Bill payment Exchange offices Government REGOS – Central Registry of Insured Persons National Treasury System One Stop Shop Public Sector Employees Registry Blue Diesel System Funds Enforcement System e-Company Service Ministry of Justice – ICMS hosting Bank & Corporate clients and citizens Public sector

4. Innovative Business Solutions 4 2015 Open Government Awards e-Citizen - the best project in Europe for the theme „Improving Public Services through Open Government"

5. Innovative Business Solutions 5 NIAS as a concept and platform SAML

6. Innovative Business Solutions 6 NIAS in numbers pilot project was carried out in 2012 (duration 2.5 months) go live on 10 June 2014 Number of e-Services in production: 26 Number of integrated credentials: 9 (3 level 2 + 5 level 3 + 1 level 4) In preparation: 1 (level 3) Number of unique users of the NIAS (according to OIB – personal identification number): approx. 190.000 Total number of active credentials: approx. 270.000 Total number of log-ins to services: approx. 3,2 mil.

7. Innovative Business Solutions 7 How NIAS works? e-Service provider (web application) User (web browser) 1. An unauthenticated user wants to be authenticated for the e-Service [http request] 5. NIAS sends the response to e-service [http redirection + SAML Response message # 1] and returns to the step 1 12. e-Service enables access to the authenticated user [http response] NIAS (web application) 2. e-Service sends a request for authentication to NIAS SAML [http redirection + SAMLRequest message #1] 3. NIAS displays the message to the User: Do you approve the login to the e-service? [http request] 4. User "allow / not allow" the login [http response] 5. Depending on the response, NIAS begins the action YES NO YES/NO 5. NIAS shows the user a list of credentials that can be used for authentication [http request] 6. The user selects the type of credentials with which the authentication is to be carried out [http response] 7. NIAS sends a request for authentication to the authentication server [http redirection + SAML Request message # 2] The authentication server (web application) 8. authentication server displays the interface for entering credentials [http response] 9. the user enters his credentials [http request] 10. the authentication server sends a response to NIAS [http redirection + SAML Response message # 2] 11. NIAS verifies the account of the authenticated user and sends a response to e-Service [http redirection + SAMLResponse message # 1]

8. Innovative Business Solutions 8 NIAS and Single Sign-Out

9. Innovative Business Solutions 9 How Single Sign-Out works? e-Service provider (web application) User (web browser) NIAS (web application) Other e-Service providers (web applications) 1. An authenticated user logs in to the service and clicks on "Sign out" 2. e-Service sends a request for user logout to NIAS SAML [http redirection + LogoutRequest message #1] 3. NIAS shows the message to the User: Do you approve the unique logout from e-services [http request] 4. User "allow / not allow" the unique logout [http response] 5. Depending on the response, NIAS starts the action YES/NO NO 5. NIAS sends the response to e-Service [http redirection + LogoutResponse message #2] 6. NIAS sends a message to each e-Service to which the user is logged in [SOAP + LogoutRequest) 7. e-Service records which user must log out and responses to a request [SOAP + LogoutResponse] 8. NIAS informs the user about e-Services from which they are logged off [http request] 9. user clicks on the "continue" button [http response] 10. NIAS redirects the user back to the service provider [http redirection + LogoutResponse message #2] 11. e-Service informs the user that they are logged off

10. Innovative Business Solutions 10 NIAS e-Business NIAS e-Business SAML FINA RDC CA RDC-TDU CA Registry of Concessions eRegos Central Registry of Insured Persons WEB BON Creditworthiness RGFI Register of Annual Financial Statements eBlokade Account blocking ID provider n.. Business User

11. Innovative Business Solutions 11 NIAS Cross-border Integration

12. Innovative Business Solutions 12 NIAS Cross-border Integration

13. Innovative Business Solutions 13