2. Design Operative system copy right @ chaiyot Initial demand Unstable Process focus Competitive factors Product Quality Cost Delivery Speed Initial demand Stable Product focus Capacity Economy of scale Cushion Low Lead Strategy Tool Break-even Decision tree Present Value Location Supply side Cost Tool : Transportation Center of gravity Factors point rating Hidden effects Layout Product layout Flow Line balancing Job design Job specialization Enrichment Enlargement Stable workforce Standard work Schedule Tool: Time & Motion Capacity Economy of scope Cushion High Lag Strategy Tool Break-even Decision tree Location Demand side Market Tool : Factors point rating hidden effects Layout Process layout Load movement Job design Multi-skills Variable workforce Flexible work Schedule Tool: Process flow

3. Planning & Control copyright @ chaiyot Product Service Quality Cost Delivery Speed Independent demand Make to stock Dependent demand Make to order Make Inventory Model EOQ Fixed Q / T EPQ MRP I A B C model Material management Aggregate Production Schedule Master Production schedule ERP (MRP II ) Lean operation JIT Scheduling PERT/CPM Assignment (make to order) Sequencing (make to stock) Single m/c SPT FCFS LCFS DD 2 m/c Johnson rule Maintenance Breakdown (process Focus) Self maintenance Preventive (product focus) Quality Control Design (input) Conformance (process) Performance (output) Tools SQC 7 QC’s tool New 7 QC’s tool SPC ( X-bar R chart P c chart ) TQMTPM