1. Professionalism: The inspectors competency model – why and how

2. Boundaries to discretion Outcome focused regulatory delivery Rules Accountability Values/Culture Competency (Qualifications & CPPD) Leadership Legislative framework Codes of Practice Anti Corruption Requirements To businesses, citizens and civil society including through government Reviews, complaints, management information

3. What is an inspector?

4. Professional Standards for Competency Core Skills Promoting compliance Advising & influencing Working effectively with business Enforcing legislation Planning, organising and prioritising Conducting interventions Working with stakeholders Leadership IT Skills Knowledge Health & Safety Fair Trading Animal Health Food Housing Product Safety Pollution Licensing Metrology Port Health Agriculture Context Risk Assessment Risk Assessment Customer Assessment Customer Assessment Planning Service Delivery Advice / Support Checking Compliance Responding to non-compliance Generic Competency for people working in Regulatory Services

5. Key features Core, generic regulatory skills and leadership skills sections Technical knowledge sections, specific to areas of regulation The RDNA self-assessment tool The GRIP, designed to help meet development needs identified A development process for regulators and managers

6. Main benefits Greater consistency of business regulation Flexible and adaptable Effective means of delivering Continuous Professional Development for regulators and managers Enables leads to identify, plan and respond to development needs Boundaries for discretion in front line delivery