1. Chapter 14 Employee Food Safety Training

2. Identifying Food Safety Training Needs
A food safety training need:
Gap between what staff needs to know to perform their jobs and what they actually know
Can be identified by:
Observing performance on the job
Testing food safety knowledge
Identifying areas of weakness
Instructor Notes
As a manager, it is your responsibility to make sure that your staff knows how to handle food safely.

3. Training Staff Managers should:
Provide initial and ongoing training for employees
Provide general food safety knowledge to all staff
Provide staff with job-specific food safety knowledge
Retrain employees periodically on food safety practices
Keep records of all food safety training conducted at the operation
Instructor Notes
Your entire staff needs general food safety knowledge. Other knowledge is specific to the tasks performed on the job.
Your staff needs to be retrained periodically in food safety. You can retrain them by scheduling short training sessions, planning meetings to update them on new procedures, or holding motivational sessions that reinforce food safety practices.
For legal reasons, when employees complete this training, make sure to document it.

4. Critical Knowledge for Employees
Employees should receive training in:
Personal hygiene
Behaviors that can contaminate food
Hand issues (handwashing, single-use gloves, hand care)
Personal cleanliness
Correct work attire
Health issues that must be reported
Policies for eating, drinking, smoking, and chewing gum or tobacco
Storage of dirty and contaminated clothing

5. Critical Knowledge for Employees
Employees should receive training in: continued
Safe food preparation
Preventing time-temperature abuse
Identifying types of contaminants
Identifying how contamination occurs
Preventing contamination and cross-contamination
Handling food safely during the flow of food

6. Critical Knowledge for Employees
Employees should receive training in: continued
Cleaning and sanitizing
Cleaning and sanitizing food-contact surfaces
Identifying when cleaning and sanitizing are needed
Safe chemical handling
Handling chemicals in the operation

7. Delivering Training Methods for Delivering Training
On-the-job training
Classroom training
Information search
Guided discussion
Demonstration
Role-play
Jigsaw design
Games
Training videos and DVDs

8. Delivering Training Methods for Delivering Training continued
Technology-Based Training
Online training
Interactive CD-ROMs
Instructor Notes
Technology-based training such as online training and CD-ROMs may be useful in the following situations:
Staff works in multiple locations and/or needs the same training at different times
It’s costly to bring staff to the same place
Staff needs retraining to complete a topic
Staff has different levels of knowledge about a topic
Staff has different learning skills
Classroom training makes staff nervous
Staff needs to learn at their own pace
You want to collect specific information, such as time spent on different topics, test scores, number of tries until the training is finished, and/or problem areas

9. Time for Review Review Instructor Notes
Return to the Leader’s Guide for instructions on practicing the content presented in these slides.