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Hometown Citizens - Homeland Heroes National CAP Briefing from E-Learning.

Published byBrittany Whitehead Modified over 8 years ago

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Presentation on theme: "Hometown Citizens - Homeland Heroes National CAP Briefing from E-Learning."— Presentation transcript:

1 Hometown Citizens - Homeland Heroes National CAP Briefing from E-Learning

2 Hometown Citizens - Homeland Heroes Knowledge Management 24/7 capability Job Performance support Opportunity to learn more from links Cost savings versus telephone or email Consistent answers from SMEs http://capnhq.custhelp.com

3 Hometown Citizens - Homeland Heroes 3 CAP Knowledgebase Activity Five Years Searches up 917% Answers viewed up 497% Individual sessions up 322% Hits up 419% Self-service rate over 99.3% (i.e. 1000 sessions, 7 questions)

4 Hometown Citizens - Homeland Heroes CAP Knowledgebase Activity Totals Searches 1.78 million Answers viewed 2.65 million Individual sessions 1.61 million Hits 7.25 million Questions submitted 9.6 K

5 Hometown Citizens - Homeland Heroes Future CAP Knowledgebase Job Performance Support (JPS) expanded Merge JPS and specialty track training KB support for online courses KB supports WiFi access to JPS KB future source of rapid course development and training Expand scope of KB at CAP HQs

6 Hometown Citizens - Homeland Heroes E-Learning Initiatives - Officer Basic Course (ECI-13 Replacement) - IG Basic Course - IG Senior Course - Finance Course - Squadron Leadership Course (Limited at this time) - Instructor Course (In the works)

7 Hometown Citizens - Homeland Heroes Officer Basic Course Numbers - - First Class Started 1 January 2010 - - Enrolled 245 - - Ended 30 May – 218 Complete 89% Completion Rate - Total Enrolled as of 1 September – 2832 - Total Completed as of 1 September - 1452 - Current completion rate - 72% -Waiting List – 50 - Classes being started every month ECI 13 – 1268 FY 09 Completed – 505 40% Completion

8 Hometown Citizens - Homeland Heroes Systems Blackboard

9 Hometown Citizens - Homeland Heroes Systems Moodle

10 Hometown Citizens - Homeland Heroes Systems Wing Finance Course

11 Hometown Citizens - Homeland Heroes Systems Wing Finance Course

12 Hometown Citizens - Homeland Heroes E-Learning Moodle Initiative - Working with Southwest Region - Aircrew - Flight line - Ground Team - Communications - Mission Base Staff - Mission Management System

13 Hometown Citizens - Homeland Heroes SWR website

14 Hometown Citizens - Homeland Heroes Integrity

15 Questions Ron Olienyk Rolienyk@capnhq.gov

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