1. Development of postal markets Indrek Ahermaa Estonian Competition Authority Communications Regulatory Division Adviser Baltic Roundtable 29th August 2013 Marciena 1

2. 2 Parcel terminals  While other traditional postal services markets remain mainly the same, then sending parcels through parcel terminals is ever growing.  Many service user have begun to prefer this sending method and it has also attracted completely new users because of its convenience and price.  Convenience means that a sender can hand over its package almost at any time, because the terminals are self operated and located outdoors (Eesti Post) or in shopping centres (SmartPOST).  The price of such service is lower compared to traditional services (forwarding of registrered or express parcels).  Price difference is even bigger when sending heavier items because the pricing system is based on size not weight. 2

3. Thank you! Baltic Roundtable 29th August 2013 Marciena 3