1. New Phone Connections 23 rd Nov, 2009

2. New Phone Connection Flow Account Registration Payment Posting Deposit Posting How to use RepONE? Modify Order (Add ESN)

4. New Phone Connection Flow Account Registration Payment Posting Deposit Posting How to use RepONE? Modify Order (Add ESN)

5. Login into the Customer Center

6. Launch Customer Center Subsystem

7. Enter into New Customer Acquisition

8. Add the CDMA Packages

9. Add the CDMA Packages contd..

11. Add the Service Line

12. Add Inventory

13. Add MDN

14. Add MDN Contd...

15. Add MDN Contd..

18. Select ESN only if the handset is already owned by the customer otherwise leave it.

19. Add Components to the Service

20. Add the Components to the Service

21. Click Next to Continue

22. Add Customer Details

23. Add Customer Details Contd..

26. Select based on the exchange capacity

27. Add Payment Type

29. Add Bill Period

30. Add VIP Code

31. Add SDE Outdoor

32. Click Next to Continue

33. Add Service Level Extended Data

34. Add Extended Data

35. Add Extended Data Contd... All mandatory

36. Add Extended Data Contd...

40. Finish the Order

41. Exit from Session without Committing the Order

42. New Phone Connection Flow Account Registration Payment Posting Deposit Posting How to use RepONE? Modify Order (Add ESN)

43. CC

44. Search the account/MDN Click on the account no

45. Select Payments

46. Select Suspense Account Select type as “Cash payment”

47. Put amount Click Ok

48. New Phone Connection Flow Account Registration Payment Posting Deposit Posting How to use RepONE? Modify Order (Add ESN)

49. Deposit

50. Account Search

51. Account Summary

52. Create Deposit Put amount

53. New Phone Connection Flow Account Registration Payment Posting Deposit Posting How to use RepONE? Modify Order (Add ESN)

54. 54 New Phone Connections Outdoor Activity

55. Logging into the System URL: http://10.132.0.77:6666/Reports/

56. Main Page Menu

57. Main Page

58. Outdoor Main Page Menu

59. New Phone Connections Search

60. Select SSA Name

61. Search for Entered Data

62. Report Extracted

63. Assign SDE Outdoor (Only Super User)

64. Select the SDE Outdoor Name

65. Add ESN Information to the Service

66. Add ESN and Remarks (Optional)

67. Click on Add ESN Button to Add

68. ESN Added Successfully

69. 69 New Phone Connections Indoor Activity

70. Main Page

71. Indoor Main Page Menu

72. New Phone Connections Search

73. Enter Required Data for Search

74. Select SSA Name

75. Search for Entered Data

76. New Connection Report

77. See the Details of ESN

78. Details of ESN Added by Outdoor

79. Add Remarks

80. Add Remarks Contd..

81. Add Remarks Contd...

82. Remarks Updated

83. Search Again for Viewing the Updated Remarks

84. New Phone Connection Flow Account Registration Payment Posting Deposit Posting How to use RepONE? Modify Order (Add ESN)

85. Search for the Account Alternative search can be done on order number mentioned in RepONE

86. Go to Orders Tab

87. Click on the Order

88. Edit the Order

89. Change the Order

90. Click Next to Continue

91. Enter into the Manage Assigned Inventories

92. Assigned Inventories (if ESN already loaded)

93. Attach ESN (if ESN already loaded)

94. Enter ESN (if ESN already loaded)

95. Attach ESN Contd.. (if ESN already loaded)

96. Select this flag if the inventory has been manually added by CSR

97. Attach ESN Contd.. (if ESN already loaded)

98. Manually Add ESN (if ESN not loaded)

99. Manually Add ESN Contd.. (if ESN not loaded)

102. Click Next to Continue

103. Click Finish

104. Click on the Order ID

105. Commit the Order

106. Committed Order

107. 107