1. 1 Commissioned by PAMSA and German Technical Co-Operation National Certificate in Paper & Pulp Manufacturing NQF Level 3 Apply quality procedures

2. 2 Commissioned by PAMSA and German Technical Co-Operation National Certificate in Paper & Pulp Manufacturing NQF Level 3 Apply quality procedures ModulesTopics P&P3CR Perform quality P&P3CR Contribute to quality P&P3CR Assess quality TC302 Perform a personal quality audit TC302 Assess quality of training TC302 Contribute to quality of work performance Total Notional Hours Notional Hours 32 24 80

3. 3 Commissioned by PAMSA and German Technical Co-Operation National Certificate in Paper & Pulp Manufacturing NQF Level 3 Critical Cross-field Outcomes Identify and solve problems Work effectively with others Communicate effectively Organise and manage myself and my activities Collect, analyse, organise and critically evaluate information Use science and technology effectively and critically Demonstrate an understanding of the world as a set of related systems Use mathematics Learner and societal development US: GMETApply quality procedures TC302 Perform a personal quality audit Be able to perform work in accordance to quality requirements Be able to implement safety related quality standards Understand work and safety related quality standards at work Be able to determine own non–conformances when measured against appropriate standards Be able to eliminate non-conformances and implement quality methods

4. 4 Commissioned by PAMSA and German Technical Co-Operation National Certificate in Paper & Pulp Manufacturing NQF Level 3 Topic Specification: TC302 Perform a personal quality audit Collect Information Use Multi media Self Study Plant investigation Quality standards Interview experts Attend lectures Analyse, plan and make decisions Group Discussions Sketch Summarise List / Tabulate Develop recommendations Execute, test and evaluate Job assignment Make presentation Complete documents Draft a report Complete a questionnaire Learning ActivitiesTopic assessment criteria The assessor will observe and confirm that learners: Understand work and safety related quality standards Are able to implement safety related quality standards Are able to perform work in accordance to quality requirements Are able to determine own non– conformances when measured against appropriate standards Are able to eliminate non-conformances and implement quality methods Assignment Description WHATWHAT HOW Notional Hours 32 A lecture followed by a group exercise where the importance of measurable standards and specifications to ensure quality of safety while at work are discussed. 1.A lecture where quality is defined as conforming to measurable standards. 2.A group discussion trying to define what quality means for each learner, and what the relevant quality standards are that ensure quality of safety while at work 3.Learners make a list of quality requirements, and procedures already in place in their workplace 4.Each of the learners assess themselves against these quality standards, determine non-conformances and make recommendations for conforming to standards 5.The learners present their findings and documentation for discussion and comment 6.The learners would be assessed by an assessor against relevant work standards at the end of the training

5. 5 Commissioned by PAMSA and German Technical Co-Operation National Certificate in Paper & Pulp Manufacturing NQF Level 3 Critical Cross-field Outcomes Identify and solve problems Work effectively with others Communicate effectively Organise and manage myself and my activities Collect, analyse, organise and critically evaluate information Use science and technology effectively and critically Demonstrate an understanding of the world as a set of related systems Use mathematics Learner and societal development TC302 Assess quality of training US: GMETApply quality procedures Be able to assess quality of training resources and technical manuals Understand quality requirements of training delivery and trainees’ cooperation Understand quality requirements of training resources and relevant technical manuals Be able to assess quality conformance of training delivery Be able to assess own conformance to quality requirements in training situation Be able to make recommendations of improvements in materials, delivery and own performance

6. 6 Commissioned by PAMSA and German Technical Co-Operation National Certificate in Paper & Pulp Manufacturing NQF Level 3 Topic Specification: TC302 Assess quality of training Collect Information Use Multi media Self Study Quality standards Interview experts Attend lectures Analyse, plan and make decisions Group Discussions Educational games Summarise Use checklists Develop recommendations Execute, test and evaluate Job assignment Make presentation Complete documents Draft a report Complete a questionnaire Learning ActivitiesTopic assessment criteria The assessor will observe and confirm that learners: Understand quality requirements of training resources and relevant technical manuals Understand quality requirements of training delivery and trainees’ cooperation Are able to assess quality of training resources and technical manuals Are able to assess quality conformance of training delivery Are able to assess own conformance to quality requirements in training situation Are able to make recommendations of improvements in materials, delivery and own performance Assignment Description WHATWHAT HOW Notional Hours 24 Plant investigation A lecture followed by a group exercise where the importance of quality of resources and technical manuals are discussed. 1.A lecture and group discussion where quality in general and specifically of supporting material is defined 2.Each of the learners perform an assessment of a prepared quality training document (with several shortcomings), the training delivery and their own attitude towards training by means of a conformance checklist 3.Present suggestions of how to improve quality in each of the areas for discussion and comment 4.The learners answer a questionnaire to ensure proper understanding of “quality”

7. 7 Commissioned by PAMSA and German Technical Co-Operation National Certificate in Paper & Pulp Manufacturing NQF Level 3 Critical Cross-field Outcomes Identify and solve problems Work effectively with others Communicate effectively Organise and manage myself and my activities Collect, analyse, organise and critically evaluate information Use science and technology effectively and critically Demonstrate an understanding of the world as a set of related systems Use mathematics Learner and societal development TC302 Contribute to quality of work performance US: GMETApply quality procedures Be able to determine readiness of assessment equipment and complete relevant documentation Be able to select assessment methods Understand assessment methods used to improve the quality of work processes Be able to perform assessment Be able to systematically identify and remedy non- conformances Be able to continuously improve own performance and the quality conformance in the workplace Be able to improve the quality of work procedures and make them more user friendly

8. 8 Commissioned by PAMSA and German Technical Co-Operation National Certificate in Paper & Pulp Manufacturing NQF Level 3 Topic Specification: TC302 Contribute to quality of work performance Collect Information Use Multi media Self Study Quality standards Interview experts Attend lectures Analyse, plan and make decisions Group Discussions Educational games Summarise Use checklists Develop recommendations Execute, test and evaluate Job assignment Make presentation Complete documents Draft a report Complete questionnaire Learning ActivitiesTopic assessment criteria The assessor will observe and confirm that learners: Understand assessment methods used to improve the quality of work processes Are able to select assessment methods Are able to determine readiness of assessment equipment and complete relevant documentation Are able to perform assessment Are able to systematically identify and remedy non-conformances Are able to continuously improve own performance and the quality conformance in the workplace Are able to improve the quality of work procedures and make them more user friendly Assignment Description WHATWHAT HOW Notional Hours 24 Plant investigation A lecture followed by a group exercise where methods of testing and checking the quality of work processes are discussed. 1.A lecture and group discussion where quality checking and testing is defined 2.The learners would be tasked individually to perform various functions as stipulated in the module to improve own conformance 3.Make suggestions of how to improve the quality of the procedure to become more user friendly 4.Present documentation for discussion and comment 5.Complete a related questionnaire