1. Workgroup # 120 Communicating Entry Requirements/ In-Home Delivery Dates Solutions/ Seasonality Impacts INDUSTRY CO-CHAIR DALE MILLER POSTAL CO-CHAIR CHRIS ORONZIO

2.  Overview of Activities  Achieving Desired Results  Communicating CETs  Exploring Solutions for IHD mailings  Other Issues  Recommendations  Appendices Outline of Final Report MTAC # 120

3.  Held 4 face-to-face meetings and 8 telecoms from January – November 2008  Posted meeting notes and other information in MTAC Issue Tracking System (MITS) for MTAC 120 under “View Minutes” Overview of Activities MTAC # 120

4.  Workgroup responsible for 9 tasks  Define business needs of mailers who target messaging around IHD  Outline entry processes to achieve IHD  Communicate CET definition and requirements  Identify effects of seasonality on mail preparation, entry, service performance Achieving Desired Results MTAC # 120

5.  Destinating Standard Mail has national CET  Originating Standard Mail linked to Critical Acceptance Time and defined locally  CETs for other products were determined by local offices  Publish CETs for 500 major induction points Communicating CETs MTAC # 120

6.  Short Term Solution: post link in Mail Entry Support with CET spreadsheet  Long Term Solution: incorporate CETs in new website Communicating CETs MTAC # 120

7.  Created new RIBBS link - Mail Entry Support  IHD Guidelines contains 3 tabs  Chart aligning 2-day and 3-day IHD requests for Standard Mail with destination entry  Delivery Color Codes  Destination entry of Periodicals and Package Services Exploring Solutions for IHD Mailings MTAC # 120

8.  Need for Consistent Delivery  Lack of standardization for IHD requests  Concerns about FAST constraints Other Issues in Final Report MTAC # 120

9. 1. Incorporate CETS into new web-based customer interface created in Phase 3 of labeling list redesign 2. Consider development of new service around mailings with requested IHD Recommendations MTAC # 120

10. Thank You, Work Group Members Todd BlackWanda Senne WK ChanJoe Schick Steve ColellaJohn Sexton Debbie CooperKathy Siviter Nancy CushmanTy Taylor Rich DomagalaPhil Thompson Deborah DamoreAnn Urban Erv DrewekDebbie Wood Rose FlanaganDebbie Bell Joy FranckowiakTom Cook Paul GiampoloSue Farris Charley HowardSusan Filosi Don LandisJamie Gallagher Joyce McGarvySusan Hawes Dale MillerChris Oronzio MTAC # 120

11. QUESTIONS? MTAC # 120