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FIGURE 4-1 Classifying marketing decisions according to ethical and legal relationships Slide 4-6.

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Presentation on theme: "FIGURE 4-1 Classifying marketing decisions according to ethical and legal relationships Slide 4-6."— Presentation transcript:

1 FIGURE 4-1 Classifying marketing decisions according to ethical and legal relationships
Slide 4-6

2 FIGURE 4-2 A framework for understanding ethical behavior
Slide 4-9

3 Internet Piracy and Campus Pirates
MARKETING NEWSNET Internet Piracy and Campus Pirates Slide 4-11

4 UNDERSTANDING ETHICAL MARKETING BEHAVIOR
Business Culture and Industry Practices Business Cultures Ethics of Exchange Caveat Emptor Consumer Bill of Rights Federal Trade Commission (FTC) Slide 4-12

5 Federal Trade Commission Is your online privacy protected?
Slide 4-13

6 UNDERSTANDING ETHICAL MARKETING BEHAVIOR
Business Culture and Industry Practices Ethics of Competition Economic Espionage Bribes Kickbacks Slide 4-14

7 UNDERSTANDING ETHICAL MARKETING BEHAVIOR
Corporate Culture and Expectations Corporate Culture Code of Ethics Ethical Behavior of Top Management and Co-workers Whistle-blowers Slide 4-16

8 Click on the icon for the AMA Code of Ethics
FIGURE 4-3 American Marketing Association Code of Ethics Click on the icon for the AMA Code of Ethics Slide 4-17

9 UNDERSTANDING ETHICAL MARKETING BEHAVIOR
Personal Moral Philosophy and Ethical Behavior Moral Idealism Utilitarianism Slide 4-18

10 FIGURE 4-A Personal moral philosophies
Slide 4-19

11 UNDERSTANDING SOCIAL RESPONSIBILITY IN MARKETING
Concepts of Social Responsibility Profit Responsibility Stakeholder Responsibility Societal Responsibility Green Marketing ISO 14000 Cause Marketing Slide 4-23

12 FIGURE 4-4 Three concepts of social responsibility
Slide 4-24

13 Avon Why do companies engage in cause marketing?
Slide 4-25

14 Will Consumers Switch Brands for a Cause? Yes, if…
MARKETING NEWSNET Will Consumers Switch Brands for a Cause? Yes, if… Slide 4-26

15 UNDERSTANDING SOCIAL RESPONSIBILITY IN MARKETING
The Social Audit: Doing Well by Doing Good Social Audit Sustainable Development Turning the Table: Consumer Ethics and Social Responsibility Slide 4-27

16 Ronald McDonald House How do companies ‘do well by doing good’?
Slide 4-28

17 Why is sustainable development important?
Reebok Why is sustainable development important? Slide 4-29

18 VIDEO CASE 4 Starbucks FIGURE 1 Starbucks Mission Statement and Guiding Principles Slide 4-39


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